Free IIBA CBAP Exam Braindumps (page: 21)

Holly's organization uses a plan-driven approach to business analysis.
When it comes to communication in Holly's organization what type of communication will likely be required?

  1. Face-to-face
  2. Chain of command
  3. Formal
  4. Ad hoc

Answer(s): C



Henry is the business analyst for the UUH Organization. Currently Henry is working on several work products as part of the requirements development process. He may need to share these work products with the stakeholders.

Which of the following is not an example of a work product?

  1. Requirements documentation
  2. Interview questions and notes
  3. Meeting agendas and minutes
  4. Presentation slides

Answer(s): A



You are the business analyst for your organization. On your current project you'll be using the change-driven approach for defining requirements and gathering feedback.

Which of the following statements best describes the change-driven approach?

  1. The change-driven approach favors defining requirements through experimentation.
  2. The change-driven approach does not define the requirements until after a solution for the problem has been identified.
  3. The change-driven approach favors defining requirements standardized templates.
  4. The change-driven approach favors defining requirements through team interaction.

Answer(s): D



Jane is the business analyst for her organization and she is completing passive observation to identify improvement opportunities in the workflow. She notices that some of the employees perform certain customer- facing activities in a different format than the other workers.

Is this a problem that can be addressed as part of an improvement opportunity?

  1. It can be a problem as customers could become confused or frustrated because of the different approaches to the work.
  2. It is not a problem unless there is a drop in sales so it should be left alone.
  3. It can be a problem as the enterprise environmental factors always call for consistency in all processes.
  4. It is not a problem unless the customer complains. If Jane has not noticed the customers complaining then the process should be left along.

Answer(s): A






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