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IIBA CCBA Exam
Certification of Competency in Business Analysis (Page 38 )

Updated On: 1-Feb-2026
Page 20 of 104
PDF with 638 Questions

According to 'A Guide to the Business Analysis Body of Knowledge', when should the business analyst and an organization actually start requirements allocation?

  1. As soon as a budget has been created
  2. After approval of the requirements
  3. After the project charter
  4. As soon as the solution approach is determined

Answer(s): D

Explanation:

Requirements allocation typically begins early in the project lifecycle (as soon as the solution approach is determined) and will continue to be performed until all valid requirements are allocated. Allocation typically continues through design and construction of a solution. Answer C is incorrect. Requirements allocation doesn't have to wait until the project has been chartered. Answer B is incorrect. Approval of the requirements is good, but the solution scope for the requirements needs to be created to begin allocating the requirements. Answer A is incorrect. The budget creation isn't linked to the requirements allocation process.



You are working with the project stakeholders to analyze and prioritize their requirements for the project. One of the project requirements is to achieve a high-level of customer satisfaction for the project deliverable.
What is the danger in this project requirement?

  1. Achieving customer satisfaction is a risk, as the project manager cannot control how satisfied the customer will be with the project deliverables.
  2. Achieving customer satisfaction is an assumption and should be documented in the project scope.
  3. Achieving customer satisfaction should always map to the quality requirements for the project.
  4. Achieving customer satisfaction is a subjective requirement and entails a high level of risk of being successfully accomplished.

Answer(s): D

Explanation:

While every project manager wants to achieve customer satisfaction, this subjective term is too vague to be measured or accounted for.
What one person deems customer satisfaction may be low compared to another. Requirements need metrics to determine the level of success.
Answer C is incorrect. The subjective requirements cannot be measured or mapped to quality requirements. Answer B is incorrect. This is not an assumption, but a subjective requirement. Answer A is incorrect. This is not a risk, but a requirement that needs metric for measurement attached to it.



You are a business analyst in an organization that has recently embraced business analysis as part of its initiative for new projects. In this organization, there is not an organizational standard for tailoring business analysis duties and expectations.
Which one of the following best describes the action you should take to begin business analysis?

  1. Work with the appropriate stakeholders to determine how the business analysis work should be completed.
  2. Define the organizational standard first.
  3. Create a business case for the need of organizational standards for business analysis.
  4. Take charge and begin the business analysis activities, but document your approach to serve as a template for future business analysis initiatives.

Answer(s): A

Explanation:

The best answer is to work with stakeholders to determine what business analysis activities should be done in the present initiative.
Answer B is incorrect. There's not a need to define an organizational standard immediately, as this can evolve over time based on projects and business analysis experience in the organization. Answer C is incorrect. A business case isn't needed; the business analyst needs to work with the stakeholders to define the needed activities.

Answer D is incorrect.
While this answer is tempting, it does not address the cooperation and involvement of the stakeholders.



You are the business analyst for your organization and you're working with the project manager to complete some business analysis activities. The project manager has the authority to approve the requirements based on the short iterations of business analysis activities.
What approach of business analysis are you using in this scenario?

  1. Progressive elaboration
  2. Change-driven
  3. Plan-driven
  4. Iterative

Answer(s): B

Explanation:

Change-driven approaches to business analysis deal with rapid delivery of the business value. The business value is delivered in short iterations in return for acceptance of a higher degree of uncertainty regarding the overall delivery of the solution. The change-driven approaches are preferred while taking an exploratory approach for incremental improvement of an existing solution. Answer D is incorrect. Iterative is not a valid business analysis approach. Answer C is incorrect. The plan-driven approach defines business analysis activities. This approach is used to focus on minimizing up-front uncertainty and to ensure that the solution is fully defined before implementation begins in order to maximize control and minimize risk. It is preferred when requirements are effectively defined in advance of implementation. Answer A is incorrect. Progressive elaboration describes the project management approach of refining requirements and project scope, not the business analysis approach.



In a change-driven environment, what's more important than formal communications in regard to effective requirements management?

  1. Correct communication
  2. Frequency of communication
  3. Message of communication
  4. Type of communication

Answer(s): B

Explanation:

Change-driven approaches focus more on frequency of communication than on formal documentation. Official documentation is often in writing, but informal communication takes precedence over more formal written communication.

Answer D is incorrect. The best answer is frequency of communication, not the type of communication. Answer A is incorrect. The best answer is frequency of communication, not correct communication - which is important, but it's not the best selection for the Question. Answer C is incorrect. The best answer is frequency of communication, not message of communication. Having the correct message and correct communication channels are important, but these aren't the best selection for this Question.



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