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The BEST way for a CIO to monitor the alignment between the business and IT strategy is to regularly review:

  1. IT services supporting business processes.
  2. the balanced scorecard.
  3. key risk indicators (KRIs).
  4. the risk register.

Answer(s): A



Which of the following is PRIMARILY achieved through performance measurement?

  1. Process improvement
  2. Benefit realization
  3. Cost efficiency
  4. Transparency

Answer(s): A



While assessing the feasibility of introducing new IT practices and standards into the IT governance framework, it is CRITICAL to understand an organization's:

  1. maturity of IT processes.
  2. culture.
  3. enterprise architecture.
  4. level of outsourcing.

Answer(s): C



A new IT initiative is delivered successfully. Which of the following should be updated to reflect the new technology?

  1. Balanced scorecard
  2. IT strategy
  3. IT tactical plan
  4. Enterprise architecture

Answer(s): B






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