An enterprise that specializes in software development is designing a new IT governance system as part of a transition from traditional waterfall to a more agile approach. Which step in the design phase would this transition impact the MOST?
Answer(s): B
The transition from traditional waterfall to a more agile approach would impact the implementation method step in the design phase the most. The implementation method is the approach or strategy that is used to put the IT governance system into practice. The design phase is the stage in the IT governance life cycle that involves customizing and tailoring the IT governance system to the specific needs and context of the enterprise. The transition from traditional waterfall to a more agile approach would affect the implementation method step in the design phase because it would require a different way of planning, executing, monitoring, and controlling the IT governance system, as well as a different set of skills, tools, techniques, and practices.12
COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution
Which element of a business case BEST enables senior leadership to assess the future success of the IT governance program?
Answer(s): C
The investment justification element of a business case best enables senior leadership to assess the future success of the IT governance program. A business case is a document that provides the rationale and evidence for initiating, continuing, or terminating a project or program. A business case typically consists of several elements, such as problem statement, objectives, scope, benefits, costs, risks, assumptions, etc. The investment justification element of a business case describes how the project or program aligns with the enterprise strategy and objectives, how it supports the value creation process, how it compares with alternative options, and how it provides a positive return on investment (ROI). The investment justification element enables senior leadership to assess the future success of the IT governance program by showing how it contributes to the enterprise goals and delivers value to the stakeholders.12
COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution
An enterprise's business line managers have voiced concerns because the cost of governance- required improvements is perceived as too expensive. How can the IT governance team BEST address this concern?
Sharing the return on investment (ROI) analysis is the best way to address the concern of business line managers who perceive the cost of governance-required improvements as too expensive. ROI is a financial metric that measures the profitability or efficiency of an investment by comparing its benefits and costs. ROI analysis is a process of calculating and presenting the ROI of a project or program, as well as its assumptions, risks, and uncertainties. Sharing the ROI analysis with business line managers can help to address their concern by showing them how the governance-required improvements will generate value for the enterprise in terms of increased revenue, reduced costs, enhanced performance, improved quality, etc., as well as how they will outweigh their initial and ongoing costs.12
Once IT governance is implemented, what is the NEXT phase in the life cycle of governance?
Answer(s): A
Measuring objectives is the next phase in the life cycle of governance after IT governance is implemented. The life cycle of governance is a continuous process that involves designing, implementing, evaluating, and improving the IT governance system. Measuring objectives is the phase that involves assessing and monitoring the performance and outcomes of the IT governance system against predefined metrics and targets. Measuring objectives is the next phase after IT governance is implemented because it helps to determine whether the IT governance system is effective, efficient, and aligned with the enterprise goals.13
COBIT 2019 Framework:Introduction and Methodology, COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution
One year after IT governance is implemented, what KEY question should be asked and evaluated?
The key question that should be asked and evaluated one year after IT governance is implemented is whether the enterprise has achieved expected benefits. Benefits are the positive outcomes or value that are derived from a project or program. Benefits can be tangible (such as increased revenue, reduced costs, improved efficiency, etc.) or intangible (such as enhanced reputation, customer satisfaction, employee engagement, etc.). Benefits realization is the process of planning, managing, measuring, and reporting the benefits that are delivered by a project or program. Asking and evaluating whether the enterprise has achieved expected benefits one year after IT governance is implemented is important because it helps to determine whether the IT governance system is effective in creating value for the enterprise and its stakeholders.12
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