Free ISEB-ITILF Exam Braindumps (page: 12)

Page 12 of 105

Configuration Management Databases (CMDBs) and the Configuration Management System (CMS) are both elements of what larger entity?

  1. The Information Management System
  2. The Known Error Database
  3. The Asset Register
  4. The Service Knowledge Management System

Answer(s): D



Which of the following statements is INCORRECT?

  1. Urgent and non-urgent changes follow the same Change Management process
  2. High risk, urgent changes should be considered by the CAB Emergency Committee
  3. Urgent changes need not necessarily be reviewed, unless there is time to do so
  4. The justification for urgent changes should always be based on sound business reasons

Answer(s): C



Exhibit: * Missing*

Which is the correct combination of Service Management terms across the Lifecycle?

  1. 1A, 2B, 3C, 4D
  2. 1C, 2D, 3A, 4B
  3. 1C, 2B, 3A, 4D
  4. 1B, 2C, 3D, 4A

Answer(s): C



Which processes review underpinning contracts on a regular basis?

  1. supplier management, demand management and service level management
  2. supplier management and demand management
  3. supplier management and service level management
  4. demand management and service level management

Answer(s): C



Page 12 of 105



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Gustavo Gonçalves commented on October 30, 2024
A questão 17 está errada a resposta é letra D. Podem corrigir por favor?
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