IT Operations Management have been asked by a customer to carry out a non-standard activity that will cause them to miss an agreed service level target. How should they respond?
Answer(s): B
One organization provides and manages an entire business process or function for another organization. This is known as:
Answer(s): C
Which Functions are included in IT Operations Management?
Which of the following activities is carried out in the "Where do we want to be" step of the Continual Service Improvement Model?
Answer(s): D
Post your Comments and Discuss ITIL® ISEB-ITILV3F exam with other Community members:
To protect our content from bots for real learners like you, we ask you to register for free. Sign in or sign up now to continue with the ISEB-ITILV3F material!