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Free ITIL 4 Leader Digital and IT Strategy Exam Braindumps
ITIL 4 Leader Digital and IT Strategy Questions 11–15 (page: 4)

Updated On: 10-Feb-2026
Page 4 of 13
PDF with 59 Questions

Why might an organization choose to Implement an Innovation even though it does not meet its minimum requirement for "return on Investment' (ROI)?

  1. The innovation is low cost
  2. The innovation is essential for the a organization to survive
  3. The innovation will deliver significant benefit for the organization
  4. The innovation is low risk

Answer(s): C



Which describes an aspect of IT strategy?

  1. An understanding of how the IT department enables the business to achieve its strategic goals
  2. A strategy to re-launch existing products and services using digital technology
  3. A business strategy that relies on digital technology to achieve its goals and purpose
  4. A strategic plan to automate internal activities or replace outdated technology

Answer(s): A



An organization is reviewing its strategy, and evaluating how its products and services are perceived by its consumers.
Which aspect of the service value system is the organization reviewing?

  1. Value
  2. Governance
  3. Opportunity
  4. Practices

Answer(s): A



Which is the BEST approach to defining a vision and a strategy in an organization with multiple specialization divisions?

  1. Vision and strategy should be defined by the executive leader and communicated to me divisions
  2. Vision and strategy should be defined by the governing body and communicated to the divisions' leaders
  3. Vision and strategy should be defined in collaboration with the leaders of the organization and division
  4. Vision and strategy should be defined in collaboration with the enterprise architects and consultants

Answer(s): C



An IT manager is creating a business case to justify the investment required to replace existing technology with new cloud services to support a digital transformation strategy.
What should be described in the section on opportunity cost?

  1. The technology and resource costs of migrating to the cloud services
  2. The ongoing cost of maintaining and supporting the cloud services
  3. The estimated increase in revenue generated from sales of the new services
  4. The value that would be generated if the organization made a different investment

Answer(s): D



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