How frequently should an organization generate and manage its strategy?
Answer(s): C
A service provider has a new strategy which involves them selling services via third parties, and also from their own website. This new sales channel should bring additional customers, and may also have a positive effect on direct sales because it increases brand recognition. Which parallel operating model is appropriate for this situation?
Answer(s): D
Which describes digital technology?
Answer(s): B
Which statement is CORRECT about risk management in digital organizations?
Answer(s): A
A service provider wants to achieve a balance between customer/market relevance and operational excellence. They also want a balance between looking inward and looking outward. They have performed an analysis and have identified activities that address external views of both market relevance and operational excellence.To ensure a balanced strategy, which TWO other actions should they take? Analyse threats to their existing customer baseIdentify new opportunities to provide services to the market Investigate how the provider's technology can enhance customer experience Analyse staff capabilities to identify strengths that can be exploited
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