Free ITIL 4 Leader Digital and IT Strategy Exam Braindumps
ITIL 4 Leader Digital and IT Strategy Questions 21–25 (page: 6)

What is the FIRST step in creating a measurement and evaluation system?

An organization uses data virtualization and analysis technology for understanding the behavior patterns of people. They want to utilize this technology for a new initiative to improve operational excellence.
What is the BEST way to improve operational excellence with these technological capabilities?

An organization has established a dear vision for digital transformation and has started their transformation journey. They have documented al their value streams and started to improve these. They use technology appropriately to maximize customer experience and operational excellence. They understand and manage risks, and they have a comprehensive approach to Identifying and using innovative Ideas.
What else do they need lot the digital transformation to succeed?

A service provider a developing an operating model to support a new social media service that enables their business strategy.
They have included the following in the operating model:
· a definition of how suppliers will be Involved in the delivery of the service · a description of me main performance measures required Which additional element MUST be included to ensure that the essential themes of the operating model are covered?

An organization encourages employees to carry out small experiments to see what impact they may have. Recent experiments have included changing office layouts, reconfiguring virtual infrastructure, trialing small changes to apps used by its customers, and introducing small changes to contracts with key suppliers.
How could this help the organization become more competitive?