Your organization plans to use Microsoft Power BI to access and analyze data in Dynamics 365 for Customer Service.You need to configure a Power BI connection to a Dynamics 365 organization named Contoso.Which service URL should you use?
Answer(s): A
HOTSPOT (Drag and Drop is not supported)You view the interactive dashboard in the Microsoft Dynamics 365 Customer Service Hub. Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.NOTE: Each correct selection is worth one point.
HOTSPOT (Drag and Drop is not supported)A company is evaluating Dynamics 365 Customer Service Insights.The company decides to use the sample data environment to expedite the evaluation process.You need to recommend a dashboard.Which dashboard should you recommend? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point.
https://docs.microsoft.com/en-us/dynamics365/ai/customer-service-insights/dashboard-kpi-summaryhttps://docs.microsoft.com/en-us/dynamics365/ai/customer-service-insights/dashboard-case-resolutions
You are a Dynamics 365 Customer Service administrator.You are configuring a case dashboard.You need to filter the dashboard to show only escalated cases and cases that are marked as Request.Which filter should you use?
Answer(s): C
https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-dashboard
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Jai Hind Commented on June 13, 2022 This exam dumps questions is EK DAM ZABARDAST! I passed the exam this afternoon. INDIA
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