DRAG DROP (Drag and Drop is not supported)You need to build a personal dashboard that displays the following charts and views:Charts:•Number of cases by owner and priority•Products with most cases openedViews:•Display the number of cases opened in a seven-day period•Display the number of escalated casesWhich four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer(s): A
https://docs.microsoft.com/en-us/powerapps/user/track-your-progress-with-dashboard-and-charts
You are implementing Dynamics 365 Customer Service Insights.The product manager would like to see product sales trends by age group. The groupings are as follows:•Ages 18 and younger•Ages 19-25•Ages 26-40•Ages 41-55•Ages 56 and olderYou need to configure the system.What should you define?
Answer(s): B
https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/measures
HOTSPOT (Drag and Drop is not supported)You are a Dynamics 365 administrator.You need to determine which type of dashboard needs to be created for different scenarios.Which dashboard type should you use? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point.
https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-dashboard
A customer needs to know how data from third-party applications can be reported on in a Customer Service Insights dashboard.You need to advise the customer on how to display the data.What should the customer use?
Answer(s): D
https://docs.microsoft.com/en-us/dynamics365/ai/customer-service-insights/use-external-data-sources
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Jai Hind Commented on June 13, 2022 This exam dumps questions is EK DAM ZABARDAST! I passed the exam this afternoon. INDIA
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