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Free MB-240 Exam Braindumps (page: 16)

Page 16 of 43
PDF with 270 Questions

Your organization wants to use the new Microsoft Dynamics 365 Field Service mobile app. You need to install this app for the technicians.

In order to run the initial tests, you install the mobile app and connect with the Sandbox environment to verify that everything is working as expected.

Now, you want to connect the mobile app to the Production environment.
Which two actions should you take? Each correct answer presents a part of the solution.

NOTE: Each correct selection is worth one point.

  1. Sign out, and then log in as your new production user.
  2. Stay logged in, and select Reconfigure to delete data and clear cache from your device.
  3. Go to the main menu, then select the Settings icon.
  4. Go to the main menu, then select the Person icon.

Answer(s): A,C

Explanation:

A: Sign in
What do the "Reconfigure" and "Sign out" options do?
Sign out: The user signs out of the app. After signing out, they can go back to the original sign-in screen where they can either sign in again or use an alternate account to sign in. Signing out and back in will clear Field Service mobile app data that had previously been synced to the device.

Reconfigure: The user remains signed in to the app, but will be sent back to the app module picker where they can select an alternate app module, if available. "Reconfigure" will clear Field Service mobile app data that had previously been synced to the device.

C: Configure Field Service settings
Review default settings for the Field Service app.

1. In the Field Service app, open the Settings area
(2. Go to General > Field Service Settings > Work Order / Booking.
3. Review the all mandatory values and set optional values for your organization.)

Note: Microsoft has designed new Field Service (Dynamics 365 CRM) mobile app which is built on Microsoft Power Platform as a Model Driven App. Field Service technicians often need to see and update their work orders while onsite at a job. Now, Microsoft is recommending to use the Field Service (Dynamics 365 CRM) mobile app to view Dynamics 365 Field Service work orders, customer assets, accounts, contacts, and other details related to the work.

It is customizable, so we can customize this Field Service (Dynamics 365) mobile app based on our business needs.


Reference:

https://learn.microsoft.com/en-us/dynamics365/field-service/perform-initial-configurations-setup
https://www.inogic.com/blog/2021/05/how-to-show-non-production-apps-within-field-service-dynamics-365-crm-mobile-app/
https://learn.microsoft.com/en-us/dynamics365/field-service/mobile-power-app-faq



You have created a new entity to tie to the Asset to capture key data. You launch the Microsoft Dynamics 365 Field Service mobile app in offline mode.

You need to ensure that you can see the entity.
What should you do?

  1. Sign in to Power Apps, and ensure the entity is enabled for mobile offline.
  2. Sign in to Power Apps, and ensure the entity is enabled for Microsoft Outlook mobile offline.
  3. Sign in to the System Business Settings to ensure the entity is enabled for mobile offline.
  4. Enable the entity for mobile.

Answer(s): A

Explanation:

Set up mobile offline (classic)
Set up mobile offline synchronization to allow users to work in offline mode on their mobile device. Mobile offline allows users to use Power Apps in offline mode and interact with their data without an internet connection.

Step 1: Enable tables for mobile offline synchronization
One of the first things you need to do is enable tables that will be available to mobile users when they're using the mobile app in offline mode. You can disable or enable any of the supported tables for offline mode.

To enable a table for mobile offline synchronization, follow the steps below.

1. Sign in to Power Apps.
2. In the navigation pane, select Dataverse > Tables.
3. Select the row for the table that you want to enable for mobile offline, such as Account.
4. On the command bar, select Properties.
5. On the Edit table pane, expand Advanced options.
6. Under Rows in this table, make sure the Can be taken offline check box is selected, and then select Save.

Step 2: Create a mobile offline profile to determine what data will be available while offline
Etc.


Reference:

https://learn.microsoft.com/en-us/power-apps/mobile/setup-mobile-offline-classic



DRAG DROP (Drag and Drop is not supported)
Your organization wants to use the Field Service Mobile App for technicians in the field. You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  1. See Explanation section for answer.

Answer(s): A

Explanation:


Reference:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/install-field-service#download-the-field-service-mobile-app-on-a-phone-or-tablet



You are a Dynamics 365 for Field Service Administrator and work for a manufacturing firm. You are receiving support requests that field engineers are unable to see a custom area entitled “Parts Requests” within the Dynamics 365 Field Service Mobile App.
You need to troubleshoot the Dynamics 365 for Field Service mobile app to ensure that the field engineers are able to view the customizations created.
What are the three steps you can take to troubleshoot the issue reported? Each correct answer presents a complete solution.

  1. Ensure that the Dynamics Mobile solution with the appropriate customizations has been published.
  2. Synchronize the Dynamics 365 for Field Service Mobile App.
  3. Ensure that a security role has been assigned to the project.
  4. Verify that the impacted field engineers are enabled to use this project.
  5. Ensure that the Woodford project with the appropriate customizations has been published.

Answer(s): B,C,E



Page 16 of 43



Post your Comments and Discuss Microsoft MB-240 exam with other Community members:

DHEERAJ commented on December 06, 2021
I have only puchased and downlaoded the exam files. I will prepare during holidays and once I write my exams I will share my findings.
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