HOTSPOT (Drag and Drop is not supported)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
- See Explanation section for answer.
Answer(s): A
Explanation:
Box 1: Yes
All journeys start with the participants:
Select Set audience (or, alternatively, select +). The Audience properties pane will appear on the right side of the page. Leave the default settings there (for example, Segment selected as the audience source type). Select the segment that you want to target with your campaign in the segment lookup field.
Box 2: No
Customer journeys can only target contacts, not accounts or leads, so be sure to create contact records for everyone you want to include in your customer journeys, and then associate each of them with any relevant accounts or leads.
Box 3: Yes
Customer journey audience receive email form submitted
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/manage-customer-information