Free PL-600 Exam Braindumps (page: 14)

HOTSPOT (Drag and Drop is not supported)
A company uses Dynamics 365 Field Service to manage onsite services provided by frontline workers.

The company has the following requirements:

•Onsite inspectors must be able to collaborate with remote inspectors to carry out inspections.
•Customer support teams must be able to easily manage and maintain knowledge articles based on customer questions and feedback.

You need to recommend a product that can be implemented for each requirement.

Which products should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You design a Microsoft Power Platform solution for a company.

The company has an existing Azure SQL database with customer information that it wants to continue using. The company wants to share access to data that is held in Azure SQL with the following people:

•internal company employees, using built-in process functionality
•external customers to view their data

You need to recommend the appropriate components to use for the application.

Which two components should you recommend?

Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

HOTSPOT (Drag and Drop is not supported)
A food distribution terminal uses Microsoft Dynamics 365 Field Service and Microsoft Dynamics 365 Supply Chain Management to manage inventory and fulfill customer orders. Customers place custom orders through a Power Pages customer portal. Customers can enter different receiving times and dates on fresh produce order lines.

The terminal needs to expose fresh produce order details from Dynamics 365 to its customers in the portal. Customers can control how much detail they see in the portal.

You need to design a solution that meets the requirements.
Which mechanism should you use for each requirement?
To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

DRAG DROP (Drag and Drop is not supported)
A company has a call center that manages customer-related issues.

The company has the following customer experience improvement requirements:

•Simulate a human conversation with a customer by providing a chat interface.
•Ensure the initial conversation is passed to a live agent upon escalation.

You need to recommend a solution for each requirement.

Which solutions should you recommend? To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.