Free ISO-IEC-20000-Foundation Exam braindumps download (ISO-IEC-20000-Foundation exam dumps Free)

What is the relationship between ITIL® and ISO/IEC 20000?

Answer(s): D

What is the relationship between ISO/IEC 20000-1, ISO 9001 and ISO/IEC 27001?

Demonstration of conformance for ISO/IEC 20000-1 Information security management requires that ISO/IEC 27001 processes are used
Organizations can only be certified to one of them at a time
Certification of ISO 9001 and ISO/IEC 27001 Is a pre-requisite to applying for ISO/IEC 20000-1 certification
The management systems of all three may be integrated

Answer(s): D

How many years is an ISO/IEC 20000-1 certificate valid for the Certification scheme?

Answer(s): C

Which is a requirement of incident management for a Major Incident?

Responsibility shall be assigned for managing a major incident
Opportunities for improvement shall be identified before the incident is resolved
The root cause of a major incident shall be recorded at the time the incident record is created
The customer shall be responsible for the definition of a Major Incident

Answer(s): A