QUESTION: 1

when a customer submits a credit card dispute, the application connects to an external service to retrieve all transactions made by the customer. the external service returns transactions ordered by date of transaction, in a descending, chronological order. when a case worker reviews the dispute, the application displays the 10 most recent transactions. if the case worker does not see the disputed transaction in the list, the case worker can search for additional transactions. the case. the case worker can filter search results on transaction date, the transaction amount or the merchant name the search results display the 10 most recent transactions that satisfy the filter criteria. The case worker cannot paginate through the results.
how do you configure the data page to satisfy all the requirements in the scenario?

create a node-level data page that uses a connector as its source.
create a thread-level data page with parameters that uses a connector as it source.
create a thread-level data page that uses a report definition as its source.
create a node-level data page with parameters that uses a report definition as its source

Answer(s): B

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QUESTION: 2

when a customer submits a credit card dispute, the application connects to an external service to retrieve all transaction made by the customer. the external service returns transactions ordered by date of transaction, in a descending, chronological order when a case worker reviews the dispute the application displays the 10 most recent transactions.
if the case worker does not see the disputed transaction in the list, the case worker can search for additional transaction the caseworker can filter search results on transaction date the transaction amount or the merchant name the search results display the 10 most recent transactions that satisfy the filter criteria. The case worker cannot paginate through the results.
how do you configure the response data transform to satisfy all of the requirements in the scenario?

configure the data transform to copy only the first 10 matching records to a page list property
configure the data transform to copy all of the records to a page list property
configure the data transform to copy all of the records to the data page
configure the data transform to use the first x pagination setting to copy only the first 10 results to the data page

Answer(s): C

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QUESTION: 3

you want to expose a set of services for your application. Each service should be exposed as a separate WSDL. How do you accomplish this?

create a separate service package for each WSDL.
create a service listener for each WSDL.
Run the service wizard for each WSDL.
place the service rules in separate classes, one class per WSDL

Answer(s): A

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QUESTION: 4

which two statements are correct with regard to inbound email processing? (choose two)

an incoming email reply is liked to its original case by the case ID in the subject of the email.
when creating a case from an email using the standard service activity, email attachments are automatically added as case attachments.
custom configuration is required to handle automatic reply and delivery status notifications.
if an email service executes an action, such as an approval, and the case is locked the email is queued and retried

Answer(s): B,C

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