ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?Available Choices (select all choices that are correct)
Answer(s): C
This option requires you to configure distinct mobile app channels because it involves customizing the look and feel of the mobile app for different user groups. A mobile app channel is a configuration layer that defines how users interact with your application on mobile devices. You can create multiple mobile app channels for different user groups or personas and apply different branding, security, or functionality settings to each channel.
https://community.pega.com/knowledgebase/articles/mobile/86/configuring-mobile-app-channels
Which two requirements can you support by configuring a mobile channel in App Studio? (Choose two.)Available Choices (select all choices that are correct)
Answer(s): A,D
These two requirements can be supported by configuring a mobile channel in App Studio. A mobile channel allows you to define various settings and features for your mobile app, such as security, branding, navigation, gestures, push notifications, offline support, and so on.
You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days What is the process that you follow to create this visualization? Available Choices (select all choices that are correct)
Answer(s): B
To create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days, you can open the Explore data landing page, and then create a new insight. An insight is a visualization of data that you can use to monitor key performance indicators, identify trends, and discover opportunities for improvement. You can create insights from the Explore data landing page in App Studio.
https://community.pega.com/knowledgebase/articles/reporting/86/creating-insights
Which two statements are true about insights? (Choose two.) Available Choices (select all choices that are correct)
These two statements are true about insights. Insights are rules that Pega Platform uses to transform data queries into tables or visualizations that you can then share between users and embed in landing pages of your applications. Insights can include multiple data items that you can filter, sort, and group according to your business requirements. You can search for and select the fields that you want to include in an insight from the data objects that are available in your application.
https://docs-previous.pega.com/reporting/87/visualizing-data-insights
Which two requirements ensure that valid data is used in a case? (Choose two.) Available Choices (select all choices that are correct)
Answer(s): B,D
These two requirements ensure that valid data is used in a case. The data fits the business logic means that the data values are consistent with the rules and conditions that define the case behavior and outcome. The data is the correct field type means that the data values match the expected format and structure of the field properties, such as text, number, date, or email.
https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/data- types https://community.pega.com/knowledgebase/articles/data-management-and- integration/86/field-values
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