Pegasystems PEGACSSA74V1 Exam
Certified Senior System Architect (CSSA) 74V1 (Page 3 )

Updated On: 7-Feb-2026

A given user interaction takes five seconds. You need to investigate why it is taking so long.
Which tool do you use to start the investigation?

  1. Performance Analyzer (PAL)
  2. Performance Profiler
  3. Database Trace
  4. Pega Log Analyzer (PLA)

Answer(s): A



You are configuring duplicate case search logic in a case type. How do you ensure that resolved cases are not evaluated as potential duplicates?

  1. Add a weighted condition where the work status of potential duplicates does not contain "Resolved"
  2. Add a weighted condition where the work status of the current case does not contain "Resolved"
  3. Add a must match condition where the work status of potential duplicates does not contain "Resolved"
  4. Add a must match condition where the work status of the current case does not contain "Resolved"

Answer(s): A



Users are spending excess time researching duplicate cases to determine whether to process or resolve the cases.
Which two options allow you to reduce the number of potential duplicate cases? (Choose two.)

  1. Decrease the weighting threshold
  2. Increase the weights of the weighting conditions
  3. Increase the weighting threshold
  4. Decrease the weights of the weighting conditions

Answer(s): A,D



In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account.
Management only wants a record of the cases that update an account.
What two configuration options do you use to implement this requirement? (Choose two.)

  1. Apply a when condition to the first step to persist only cases requiring updates
  2. Configure the first step to instantiate the case type as a temporary case
  3. Configure the starting flow to instantiate the case type as a temporary case
  4. Add a Persist Case shape after the first step

Answer(s): A,B



You have a requirement to associate users in different units to the same workbasket.
How do you implement this requirement?

  1. Associate the users to a common work group. Then associate the work group to the appropriate units
  2. Associate the users to a common work group. Then associate a workbasket to the work group
  3. Associate the users to a common unit. Then associate a workbasket to the common unit
  4. Associate the users to a common workbasket. Then associate the workbasket to the appropriate units

Answer(s): D






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