QUESTION: 9

In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account.
Management only wants a record of the cases that update an account.
What two configuration options do you use to implement this requirement? (Choose two.)

Apply a when condition to the first step to persist only cases requiring updates
Configure the first step to instantiate the case type as a temporary case
Configure the starting flow to instantiate the case type as a temporary case
Add a Persist Case shape after the first step

Answer(s): A,B

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QUESTION: 10

You have a requirement to associate users in different units to the same workbasket.
How do you implement this requirement?

Associate the users to a common work group. Then associate the work group to the appropriate units
Associate the users to a common work group. Then associate a workbasket to the work group
Associate the users to a common unit. Then associate a workbasket to the common unit
Associate the users to a common workbasket. Then associate the workbasket to the appropriate units

Answer(s): D

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QUESTION: 11

Business users are not able to update a delegated business rule. Select two possible causes. (Choose two.)

The business users do not have appropriate privileges in the access group
The availability of the delegated business rule is set to Blocked
The delegated business rule is currently being executed by another user
The delegated business rule is not in an unlocked production ruleset

Answer(s): A,D

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QUESTION: 12

You are configuring a screen flow as shown below:

Steps three through five must be completed in order. How do you configure the screen flow to meet this requirement?

Select the Enable navigation link and Only allow navigating back to this step options for both steps four and five
Select the Enable navigation link option for both steps, and the Only allow navigating back to this step option for step four
Select the Enable navigation link option for both steps, and the Only allow navigating back to this step option for step five
Select the Enable navigation link option for step four, and the Only allow navigating back to this step option for step five

Answer(s): D

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