Consider this business use case:Responses to account opening requests are required within 24 hours of receipt. Due to seasonal fluctuations, response times may be adjusted at the discretion of business managers. You create a service level agreement (SLA) to monitor response times. Which solution allows adjusting the response times on demand?
Answer(s): D
Consider the following partial requirement for configuring the Get Next Work functionality in Pega Platform:All workbaskets with which a user is associated must be checked first. Then, all eligible assignments from all workbaskets must be consolidated into a single list before being filtered and sorted. Which two options must you select in the Operator ID record to implement this part of the requirement? (Choose two.)
Answer(s): A,C
You are configuring an application to use Get Next Work. The requirement states that operators must always work on the next highest priority assignment from workbaskets. Which two configuration options do you use to select the highest-priority assignment for users?(Choose two.)
Answer(s): B,D
Which two options do you consider when creating a pre-processing data transform? (Choose two.)
A health plan application includes a process for surgical procedure requests. Currently, there is an evaluation subprocess in which a physician reviews the diagnosis and enters the recommended procedure and its urgency. The request then advances to a medical director who analyzes the feedback and approves the appropriate procedure. The health care organization has created a new requirement, which states that three physicians can perform the evaluation independently. Only two evaluations are necessary to advance the case to the medical director. How do you configure the process so that the request can continue to be processed if only two of the three physicians approve the order?
Answer(s): A
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