Pegasystems PEGACSSA74V1 Exam
Certified Senior System Architect (CSSA) 74V1 (Page 5 )

Updated On: 7-Feb-2026

Consider this business use case:
Responses to account opening requests are required within 24 hours of receipt. Due to seasonal fluctuations, response times may be adjusted at the discretion of business managers. You create a service level agreement (SLA) to monitor response times.
Which solution allows adjusting the response times on demand?

  1. Delegate the SLA to the business managers so they can configure seasonal adjustments
  2. Plan a release cycle for updating the SLA for each of the expected seasonal adjustments
  3. Create multiple circumstances of the SLA to account for the seasonal adjustments
  4. Define the response times using property values that are circumstanced to account for the seasonal adjustments

Answer(s): D



Consider the following partial requirement for configuring the Get Next Work functionality in Pega Platform:
All workbaskets with which a user is associated must be checked first. Then, all eligible assignments from all workbaskets must be consolidated into a single list before being filtered and sorted.
Which two options must you select in the Operator ID record to implement this part of the requirement? (Choose two.)

  1. Get from workbaskets first
  2. Merge workbaskets
  3. Use all workbasket assignments in the user's work group
  4. Operator is available to receive work

Answer(s): A,C



You are configuring an application to use Get Next Work. The requirement states that operators must always work on the next highest priority assignment from workbaskets.
Which two configuration options do you use to select the highest-priority assignment for users?

(Choose two.)

  1. Configure the operator ID record to get work from workbaskets first
  2. Configure the operator ID record so the operator is available to receive work
  3. Configure a ToWorkbasket router for the assignments
  4. Configure a ToWorkGroup router for the assignments

Answer(s): B,D



Which two options do you consider when creating a pre-processing data transform? (Choose two.)

  1. The effect if the flow action is reloaded
  2. The timing of the commit for the flow action
  3. The potential reuse of the flow of the flow action
  4. The security setting for the flow action

Answer(s): A,C



A health plan application includes a process for surgical procedure requests. Currently, there is an evaluation subprocess in which a physician reviews the diagnosis and enters the recommended procedure and its urgency. The request then advances to a medical director who analyzes the feedback and approves the appropriate procedure. The health care organization has created a new requirement, which states that three physicians can perform the evaluation independently. Only two evaluations are necessary to advance the case to the medical director. How do you configure the process so that the request can continue to be processed if only two of the three physicians approve the order?

  1. Use a Some join condition
  2. Use a decision table
  3. Use an Any join condition
  4. Use a validate rule

Answer(s): A






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