QUESTION: 13

A travel authorization requires approvals from the requestor's manager, division VP, and possibly an accountant based on the total amount.
Which configuration satisfies this requirement?

Cascading approval using the reporting manager
Cascading approval using an authority matrix
Cascading approval using when rules to identify the assigned user
Cascading approval using the workgroup manager

Answer(s): B

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An organization uses a common process in the framework layer to address account inquiries from customers. Each implementation layer application includes a customized workbasket for processing account inquiries.
Select the configuration that standardizes the process while ensuring that users of each implementation only see assignments in the appropriate workbasket.

Pass the workbasket name as a property reference using values on a data page
Use a load-balanced router to route assignments to the appropriate workbasket
Circumstance the flow based on the implementation to route assignments
Use a skill-based router to route assignments to the appropriate workbasket

Answer(s): D

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QUESTION: 15

An application includes the following set of circumstanced instances of a decision table.

You update the application and increment the AccountManage ruleset version to 01-02-01. As part of this update, the circumstance .Status="Silver" is no longer needed by the application.
How do you implement this change?

Create a new version of the circumstanced decision table in AccountManage:01-02-01 and set the availability to Blocked
Create a new version of the circumstanced decision table in AccountManage:01-02-01 and select the Base rule option
Do nothing. Rule resolution does not consider rules in a lower minor version of a ruleset
Create a new version of the circumstanced decision table in AccountManage:01-02-01 and set the availability Withdrawn

Answer(s): C

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QUESTION: 16

Consider this business use case:
Responses to account opening requests are required within 24 hours of receipt. Due to seasonal fluctuations, response times may be adjusted at the discretion of business managers. You create a service level agreement (SLA) to monitor response times.
Which solution allows adjusting the response times on demand?

Delegate the SLA to the business managers so they can configure seasonal adjustments
Plan a release cycle for updating the SLA for each of the expected seasonal adjustments
Create multiple circumstances of the SLA to account for the seasonal adjustments
Define the response times using property values that are circumstanced to account for the seasonal adjustments

Answer(s): D

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