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Pegasystems PEGAPCBA86V1 Exam
Pega Certified Business Architect (PCBA) 86V1 (Page 3 )

Updated On: 30-Jan-2026
Page 3 of 34
PDF with 162 Questions

You need to send an email to customers who are approved for a mortgage. The system automatically sends a preliminary approval to customers by email.

How do you configure the case to achieve this behavior?

  1. Enable email notifications on the case type.
  2. Enable email notifications on the case type, and then add a Send Email step to the case life cycle after the Approval step.
  3. Add a Send Email step to the case life cycle after the Approval step.
  4. Configure a Collect Information step with read-only information, and then route the step to the customer.

Answer(s): A



You have created a new report that contains a list of resolved expense reports by approver. Columns include Expense #, Expense Amount, Approved (Y/N), Resolution Date, Comments, and Approver ID. The finance manager wants you to display each Approver ID in a row, Beneath each approver, you must list the expenses Expense Amount, Resolution Date, Approver ID, and Comments.How do you configure the report? (Choose One)

  1. Summarize the Approver ID column.
  2. Group by the Approver ID column.
  3. Sort the Approver ID column.
  4. Filter by the Approver ID column.

Answer(s): B



A Customer applies for a credit card. In order for the credit card to be approved, the credit card consultant must receive the results of a credit check.

How do you configure the case types to reflect their relationship?

  1. Make credit check a child case of credit card request.
  2. Make both loan request and credit check top cases.
  3. Make credit card request a child case of credit check.
  4. Make credit check a spin-off case of credit card request.

Answer(s): A



When routing to a Work Queue, an assignment remains in the queue until it is selected by an operator. When selected, the case_____________. (Choose One)

  1. is transferred to the next available operator's worklist
  2. is moved to the next queue by the operator's action
  3. is moved to the operator's worklist awaiting action
  4. remains in the queue until the operator commits an action

Answer(s): C



In a case which tracks requests for auto loans, a requirement states: Customers should be able to modify contact information at any time during the processing of the case.
Contact information changes must not alter or interrupt the primary flow of the case.

Which option meets the needs of this requirement?

  1. Add a stage with a start condition to the case workflow.
  2. Add anoptional action to the case workflow.
  3. Add an alternate stage to the case life cycle.
  4. Add an assignment to the case life cycle.

Answer(s): A



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