During user acceptance testing, a defect is logged by a user from a department that did not participate in the requirements analysis. To avoid this situation and minimize impact on the project, the user should have been:
- interviewed to understand how the user’s work would be impacted.
- involved in the development and sign-off of the business requirements.
- given the opportunity to review the user acceptance test scripts.
- identified as a stakeholder as part of the stakeholder analysis.
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