QUESTION: 329

A project manager notices a conflict in the team on both technical and interpersonal levels during the execution phase of a project.
What should the project manager do?

Hold a team meeting to understand and address the conflict.
Schedule a monthly meeting to handle all project conflicts.
Address the conflicts during the lessons learned session.
Hire an external consultant to lead an organizational intervention.

Answer(s): A

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In an agile project, the team decided to have a rotating group of facilitators for the daily scrum. Overall, most of the facilitators have grown and done well in this role; however, a few of them tend to run inefficient daily scrums.
What should the project manager do next?

Praise the team for self-organizing and growing, then work one-on-one with the facilitators, as needed.
Return to using the scrum master as the facilitator for the daily scrums now that the trial period is over.
Ask the facilitators who are doing well to continue and recommend that the others stop facilitating.
Retrain all team members on daily scrum facilitation to ensure there is consistency in the approach.

Answer(s): A

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QUESTION: 331

A project manager discovers that the project team is spending a large amount of time delivering several reporting formats for the same project updates to multiple stakeholders.
What should the project manager do to reduce the time spent on these activities?

Update the communications management plan to remove less influential stakeholders.
Delegate all of the stakeholder communications activities to a project team member.
Segment the types of communications to be delivered to different stakeholders.
Hold biweekly status meetings to deliver information to all stakeholders at once.

Answer(s): C

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QUESTION: 332

A project manager has been transferred to another country to work on a key project. The project manager successfully completed the planning phase and has started the execution phase, reporting good progress. During the last meeting with the project sponsor, the project manager was told that some stakeholders have complained that the project manager's emails are very harsh.
What should the project manager do to solve this situation?

Determine the level of influence of the stakeholders who are complaining.
Change the communication mode from emails to meetings to reduce stakeholders complaints.
Adjust the communications management plan to gain stakeholder trust.
Explain to the sponsor that the communication model being used is from company headquarters.

Answer(s): C

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QUESTION: 329

QUESTION: 330

QUESTION: 331

QUESTION: 332