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A project manager is working on the delivery of a solution that needs to be deployed to the public quickly. The project team is experienced, the stakeholders are supporting the delivery, and the customer is cooperating.
What strategy should the project manager use to ensure on-time delivery of the solution?

  1. Meet with the customer to agree on the components of the solution and the priorities
  2. Ask the sponsor for support regarding the allocation of additional resources to finish on time
  3. Have a high-level plan for incremental deliveries and get the customer's feedback as early as possible
  4. Have a detailed plan of all milestones, deliverables, functionalities, and allocation of resources

Answer(s): C



There is frequent conflict between two project team members working on a project. This has caused a negative impact on the project.
How should the project manager handle this situation?

  1. Counsel both team members and caution them with a final warning.
  2. Relocate the two project team members into different project teams.
  3. Escalate the issue to the human resources (HR) manager before a larger problem develops.
  4. Help cultivate self-awareness between the two team members through emotional intelligence (EI).

Answer(s): D



A few virtual team members are located in a region that generally has good internet connectivity. However, they frequently experience connectivity issues joining team calls during the day.
What should the project manager do?

  1. Determine what the problem is and develop an action plan
  2. Ask the team members to use chat tools as an alternative to calls
  3. Procure tools that consume less bandwidth for internet calls
  4. Record the meeting to share with the team members who were unable to join

Answer(s): A



A company's CEO complains about the frequency of project communications. The CEO receives five project reports each week by email but does not have enough time to review them. In addition, the information that the CEO receives is not relevant in that it does not explain the project status.
What should the project manager do first?

  1. Meet with the team and decide the type and frequency of the reports to send to the CEO
  2. Send the CEO one executive summary per week instead of five reports per week
  3. Review the communications management plan
  4. Review the stakeholder engagement plan.

Answer(s): C






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