Free CSQA Exam Braindumps (page: 49)

Page 48 of 202

Achieving quality is easy.

  1. True
  2. False

Answer(s): B



"Failure to enforce standards" as a contributor to poor quality belongs to which category?

  1. Lack of involvement by management
  2. Lack of knowledge

Answer(s): A



To achieve quality (i.e , defect free products and services), we require

  1. Close cooperation between management and staff
  2. Commitment
  3. An environment in which quality can flourish
  4. All of the above

Answer(s): D



Quality is not a long-term strategy.

  1. True
  2. False

Answer(s): B






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