QUESTION: 49

Which statement is true about the creation of entitlement processes? Choose 2 answers

The Manage Entitlements permission must be enabled.
Entitlement versioning allows changes to existing entitlement processes.
Entitlements have their own organization-wide default settings.
Milestones can be created dynamically based on other fields.

Answer(s): A,D

A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy.
What is the reason the sales manager is not able to view the contact?

The contact owner has not selected the option to share contacts with others in the role hierarchy.
The contact sharing settings are private, so access to the record is limited to the contact owner and system administrator.
The account sharing settings are controlled by the parent, and the account owner is not under the sales manger's role.
The contact sharing settings are controlled by the parent, and the account owner is not under the sales manager's role.

Answer(s): B

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QUESTION: 51

The sales operations team at Universal Containers wants to ensure that when an opportunity is won the custom shipment date field is populated.
How should the administrator configure salesforce to meet this requirement?

Add a default value to the shipment date using the Today() function.
Make the shipment date field required on the opportunity page layout.
Create a dependency between the stage and shipment date fields.
Create a validation rule on the opportunity using the ISBLANK() function.

Answer(s): D

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QUESTION: 52

A sales manager cannot view a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy.
Why can't the sales manager view the contact?

The contact has not been manually shared with the manager.
Contact sharing settings have Grant Access Using Hierarchies unchecked.
Contact sharing settings are Private.
The contact is not linked to an account.

Answer(s): D

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QUESTION: 52

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