QUESTION: 45

Universal Containers uses territory management to manage its sales territories. Territory managers and sales reps are at the same role level in the sold hierarchy. Account and opportunity objects are set to private.
What record access can territory managers have for accounts and opportunities that are assigned to their territories? Choose 3

Transfer all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
Transfer and delete opportunities assigned to the territory, regardless of who owns the opportunities
Edit all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
View all opportunities associated with accounts in the territory, regardless of who owns the opportunities
View edit transfer and delete accounts assigned to the territory, regardless of who owns the accounts.

Answer(s): C,D,E

Reveal Solution Next Question

QUESTION: 46

AW Computing uses a private sharing model for cases. A select group of five users need read/write access to all cases with a specific record type. Of these users, one is assigned the Support Manager profile and four are assigned the Support Representative profile.
How can the administrator meet this requirement?

Create a public group for the users and a custom parent case record with the record type; share this case by record owner.
Create a public group for the users and use criteria-based sharing rules to share cases with the record type to that group.
Modify the Support Manager and Support Representative profiles to View All Data access on all cases with the record type.
Create a new profile for the five users with View All Data access; remove access to the record type from all other profiles.

Answer(s): D

Reveal Solution Next Question

QUESTION: 47

An administrator notices that there are two account records in the system with the same name. A contact record with the same name is associated with each account.
Which set of steps should be taken lo merge these accounts using the Salesforce merge feature?

Merge the duplicate accounts and the duplicate contacts will be merged automatically.
Merge the duplicate accounts and check the box that optionally merges the duplicate contacts.
Merge the duplicate contacts and then merge the duplicate accounts.
Merge the duplicate accounts and then merge the duplicate contacts.

Answer(s): D

Reveal Solution Next Question