QUESTION: 77

The administrator at Universal Containers wants to improve data quality by ensuring that all accounts have a billing State/Province based upon the Billing Postal Code for that account.
Which two solutions can meet this requirement? Choose 2 answers.

Use a validation rule to do a VLOOKUP of the Billing Postal Code to a custom object that maps postal codes to states/provinces.
Use a trigger that populates Billing State/Province based on a custom object that maps postal codes to states/provinces.
Use a workflow rule that populates Billing State/Province based on a custom object that maps postal codes to states/provinces.
Use a validation rule to do a HLOOKUP of the Billing Postal Code to a custom object that maps postal codes to states/provinces.

Answer(s): A,B

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QUESTION: 78

Universal Containers has a workflow rule that sends and email alert to the VP of Sales when a large deal is won. The VP is reporting that these emails are not being delivered.
Which two tools should be used to determine the problem?

System audit trail
Debug logo
Email log
Workflow monitor

Answer(s): B,C

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QUESTION: 79

A user has pore with read-only permissions for the case object.
How can the user be granted edit permission for cases?

Create permission set with edit permissions for the case object.
Create a sharing rule on the case object with read/write level of access.
Create a public group with edit permissions for the case object.
Add the user in a role hierarchy above the users with edit permissions on the case object.

Answer(s): A

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QUESTION: 80

Universal Containers is implementing a new lead status process and wants to be able to do the following:

- Track leads through five different status values
- Run reports showing the duration a lead spends in each status
- Run full Lifetime reports of a lead from creation to conversion
- Prevent leads from skipping a lead status

How can these requirements be met?

Use lead history reporting to track changes in the lead status field, and use custom reporting fields to calculate status duration. Use validation rules to prevent status skipping
Use custom date fields and workflow rules for each status, and use custom formula fields for calculating duration of a status. Use validation rules to prevent status skipping
Use an Apex Trigger to populate custom date fields for each status, and use custom formula fields for calculating duration of each status
Use field history tracking on the lead status field to track the duration of each status. Use validation rules to prevent status skipping

Answer(s): A

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