How can an administrator use the service cloud console to increase the efficiency of support users? choose 3 answers.
Answer(s): A,B,D
The VP of sales noticed that sales representatives are extending their close dates to the future on their opportunities.How can the sales managers determine how many times close dates are being changed? choose 2
Answer(s): B,D
UC wants to archive cases that have been closed for two or more years. The cases need to be revived from Salesforce and be available to be loaded into the company's data warehouse. How can the administrator automate this process? choose 2
Answer(s): A,D
Which two requirements must be met for a user to view knowledge Articles within a Salesforce organization? Check 2 answers.
The sales operations team has required a new custom object with the following requirement:. The sales managers should have full access to all records created. The object's sharing default should be set to private.. No new sharing rules should be created.how can the system administrator set up the security for this object? choose 2 answers.
Answer(s): D
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