Free ADX261 Exam Braindumps (page: 13)

Page 13 of 50

Universal Containers wants to import an external knowledge base to Lightning Knowledge using the Knowledge Importer.
How should this be implemented?
Choose 2 answers

  1. Article Record Types must be created before the import.
  2. Each Article Record Type must be in a separate CSV.
  3. Article Record Types will be created as part of the import.
  4. Multiple Article Record Types can be imported in the same CSV.

Answer(s): A,D



Cloud Kicks (CK) provides support 24 hours a day, 7 days a week. CK contracts with an external third- party help desk to provide support outside of normal business hours. The external service agents and external support managers use Experience Cloud to create cases. External support managers need to view and execute reports with the ability to "Run as specified user.
What is the recommended Experience Cloud license to meet the requirements?

  1. Service Cloud Portal
  2. Customer Community Login
  3. High Volume Customer Portal
  4. Partner Community Login

Answer(s): A



Universal Containers wants to deploy the Service Cloud to its contact centers located across North America, Europe, and Asi

  1. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
    Which approach should a consultant recommend in this scenario?
  2. Assign a global team of experienced agents and leaders to create a common design template and report structure.
  3. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
  4. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
  5. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and standardization.

Answer(s): A



Universal Containers wants to ensure the contracted service level requirements for its clients are being met.
What should be configured to meet this requirement?

  1. Entitlement processes, milestones, milestone actions, and entitlements
  2. Entitlement processes, contracts, contract line Items, and entitlements
  3. Entitlement processes, contract line items, milestones, and entitlements
  4. Entitlement processes, contracts, milestones, and milestone actions

Answer(s): A



Page 13 of 50



Post your Comments and Discuss Salesforce ADX261 exam with other Community members:

raba commented on September 26, 2024
some of the questions are straight forward
Anonymous
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Judwa commented on September 26, 2024
This exam is super hard. I was overwhelmed. After using this exam dump, I went into the exam feeling a bit better. I passed my test. :-)
INDIA
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Jubran commented on September 26, 2024
Clear explanations and well-structured content made it so much easier to prepare and pass.
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KXK commented on September 26, 2024
The study guide was concise yet comprehensive. It helped me focus on the key topics and feel more prepared than ever!
INDIA
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Chandra commented on September 26, 2024
I passed my exam with ease, thanks to the targeted material in this guide. It made a huge difference in how I prepared.
CANADA
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raba commented on September 26, 2024
I was thinking question 16 should be a legacy systems
Anonymous
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Bubba commented on September 26, 2024
Good work guys. The layout is user-friendly, and the content is spot on.
Hong Kong
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rabihu commented on September 26, 2024
These are really challenging questions.i love it
Anonymous
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Murad commented on September 26, 2024
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Turkey
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raba commented on September 26, 2024
these are really good questions
Anonymous
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Kg commented on September 26, 2024
hi @phil , thank you for the response , basically i must just check wether the answers are correct
Anonymous
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Alhassan commented on September 26, 2024
these are really good questions
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Jose commented on September 26, 2024
these are really good questions
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David commented on September 26, 2024
good Questions
Anonymous
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Mohammed commented on September 26, 2024
Absolutely grateful for this exam dumps. Passed on the first set down.
France
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Phil commented on September 26, 2024
Hi @kg I feel you. Based on my experience, the questions are valid but some of the answers were not accurate. So I managed to study and kinda figure these answers. For me the accuracy of the questions were more important and I saw most of them in the exam.
Anonymous
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Madhan commented on September 26, 2024
Useful questions
INDIA
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Owol Sentmi commented on September 26, 2024
great Questions
Anonymous
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Noha commented on September 26, 2024
Feeling very confident now. Went over the free questions here then decided to buy the full PDF and test engine with the sale price and now ready to write my test. Will share my experience next week after I go for my exam. Wish me luck guys.
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Baylis commented on September 26, 2024
I am certified now. Thank you team.
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Harper commented on September 26, 2024
If you have access to full version of this exam dumps then you are good to go and pass your exam.
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Suil commented on September 26, 2024
Very good Practice questions
CHINA
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lala commented on September 26, 2024
really helping
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Champ commented on September 26, 2024
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kg commented on September 26, 2024
anyone who sees this comment please respond to my question, can the answers on freedumps be trusted , because im using different materials also from exam topics and the answers dont look the same
Anonymous
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Shams commented on September 25, 2024
This exam is valid in UAE. I passed.
UNITED ARAB EMIRATES
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rb commented on September 25, 2024
these are really good questions
Anonymous
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Muhammad Saleem commented on September 25, 2024
In which Service Studio layer can Entities be found? I think Answer should be Data but It's Interface
UNITED ARAB EMIRATES
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Khoshal commented on September 25, 2024
@Emily I have taken this exam and yes it is hard. But I managed to pass this exam with some study and using the questions from this exam dumps. I would say about 80% more or less of these questions are in the exam.
INDIA
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Emily commented on September 25, 2024
I understand that most users reported that this exam is very hard. But how much of these questions were present in the exam if anyone has taken the exam? Please share.
Hong Kong
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john commented on September 25, 2024
these are really good ques
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Catho commented on September 25, 2024
I blindly trusted this site and purchased the full version. Well I am happy I did. Now I acquired my certificate and pass my exam.
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Gorbender commented on September 25, 2024
There are some new questions in this exam which are not present in this exam dumps. But about 75 to 80% of the questions are there. It was enough for me to pass.
INDIA
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