Salesforce ADX261 Exam Prep
Service Cloud Administration in Lightning Experience (Page 12 )

• R-squared: Typically used for regression, not classification.
• RMSE: Measures prediction error for continuous numerical values, so it is not the best fit here.
• Learning rate: A training hyperparameter that controls how quickly the model updates its weights; it is not an evaluation metric.

• Two VMs
• Distributed across two separate availability zones

• A — Increasing the minimum password length to 14 characters: Longer passwords have more possible combinations, making them harder to guess or crack through brute force.
• F — Requiring at least one special character: This increases password complexity and expands the possible character combinations.

• MD5 to SHA-512: Improves password-hash resistance, but does not stop users from choosing easy-to-guess passwords. Also, modern systems should use a password-specific hashing algorithm such as bcrypt, scrypt, or Argon2.
• Increasing maximum age to 120 days: Leaves weak passwords in use longer.
• Reducing minimum length to 10: Makes guessing easier.
• Reducing minimum age to zero: Allows immediate password changes but does not make the password itself harder to guess.

• B — Single customer login across properties: Customer 360 Identity provides centralized identity services, allowing an organization to recognize a customer across multiple digital properties and applications. This helps UC understand authenticated activity as part of a broader customer identity.

• C — Multi-brand support: Customer 360 Identity can support multiple brands and user experiences. Identity services can remain centralized while correlating a customer’s activity across different corporate brands or channels.

• A: Customer 360 Identity does not automatically populate all data into Customer 360 Data Manager and Customer 360 Audiences. Integration and data configuration are still required.
• D: Tracking anonymous activity and linking it after sign-up may be possible through broader customer-data and tracking implementations, but it is not the primary Customer 360 Identity benefit tested here. Identity focuses mainly on authentication, registration, and cross-property identity correlation.

• Looking up accounts, contacts, and opportunities
• Logging calls and updating Salesforce records
• Accessing previously available customer information when temporarily offline

• Salesforce Touch App: Primarily an older tablet-focused experience, not the best general solution for the sales team.
• Custom hybrid app: Unnecessary development when Salesforce provides the required capabilities natively.
• SalesforceA: Intended mainly for Salesforce administrators, not sales representatives.

sql 
GRANT ALTER ON SCHEMA::schemaA TO User1;

• TRUNCATE TABLE is a DDL operation, not a normal DELETE.
• Having DELETE permission on a table is not sufficient to truncate it.
• The minimum relevant permission is ALTER on the table.
• Granting ALTER on SCHEMA::schemaA allows the user to truncate tables within schemaA.
• It does not grant equivalent permissions on schemaB or schemaC, satisfying least privilege.

• Generates a syslog message
• Shuts down the PoE port
• Places the port into error-disabled (err-disabled) state
• Frees the power allocation

• A device starting to draw power does not necessarily generate a syslog message.
• Monitoring does not pause data traffic while checking power.
• Drawing less than the configured minimum does not automatically mean the device has failed and should be disconnected.

• A — VARIANT "null" values are not the same as SQL NULL: Correct.

• B — Frequent, single-row DMLs: Incorrect.

• C — Validate data before loading into the target table: Correct.

• D — Use staging tables to manage MERGE statements: Correct.

• Separate accounts/domains create a strong administrative boundary between non-production and production.
• Separate projects provide distinct IAM boundaries, billing, quotas, service accounts, and resources.
• Developers can receive permissions in the development project without automatically gaining access to production.
• Production administrators can be restricted from development resources, supporting separation of duties and least privilege.

• A: Creates excessive project fragmentation without being required by the stated requirement.
• C: Keeps development and production under one account and does not clearly separate administrative duties.
• D: Uses one account and only two projects; it provides some project isolation but weaker organizational separation.

• A vulnerability scanner automates discovery of known vulnerabilities and misconfigurations across systems. It can contribute to a supply-chain assessment.
• A penetration test actively attempts exploitation and is usually limited to an agreed scope.
• SCAP standardizes vulnerability and configuration assessment data; it is not the analysis itself.
• Illumination tool is not a commonly defined CompTIA Security+ term.

• A. IDS attack signatures: An IDS primarily detects suspicious network activity and usually alerts rather than directly scanning and blocking uploaded files.
• C. Load balancer: Distributes traffic among servers but does not inspect files for malware.
• D. WAF: Protects web applications from attacks such as SQL injection, cross-site scripting, and some malicious requests. It is not primarily a PDF-malware scanning solution.

• Continuous deployment: Automates software releases; it does not specifically test input handling.
• Static code analysis: Examines source or compiled code without executing it. It can find coding flaws but does not directly stress the application with malformed inputs.
• Manual peer review: Developers inspect code or design manually. Useful, but not the best practice specifically for testing how a live product handles invalid input.

• ARP poisoning: Redirects or intercepts local network traffic; it would more likely affect communication paths or cause man-in-the-middle behavior.
• Jamming: Interferes with wireless signals. The scenario does not indicate a wireless outage.
• Kerberoasting: Attempts to obtain service-account password hashes from Kerberos; it is a credential attack, not typically a direct service outage.

• A — Reports: Reports are informational and don’t enforce access during an SSO transaction.
• B — Apex trigger and Permission Sets: A trigger could update permissions when a Case changes, but this creates synchronization and timing issues. It also changes Salesforce permissions rather than making a direct, real-time decision for the external system.
• C — Custom SAML JIT Provisioning: JIT provisioning is primarily for creating or updating users at login. It isn’t the appropriate mechanism for dynamically querying business records and deciding whether access should be granted.
• D — Connected App Handler: Designed for custom, programmatic control during connected-app authentication and authorization. Apex can check the user’s current open classified cases and permit or reject the SSO request.

bash 
docker run -it microsoft/azure-cli:0.10.17

• docker run starts an Azure CLI container; it does not automatically connect to the AKS cluster.
• The command does not run kubectl apply.
• The container would need the appropriate Kubernetes tools and AKS credentials.
• The device or container must obtain cluster credentials, typically using an AKS credential command, before running Kubernetes commands.

bash 
az aks get-credentials --resource-group <resource-group> --name <aks-cluster> 
kubectl apply -f myapp.yaml

• Create Power Query parameters for the Azure SQL server/database—or at least the database name.
• Use the parameter in the PBIX connection.
• Publish the same PBIX separately to the relevant development, test, and production workspaces.
• Set each dataset’s parameter value in the Power BI service so it points to the corresponding Azure SQL database.

• Development dataset ? DevelopmentDB
• Test dataset ? TestDB
• Production dataset ? ProductionDB

• The same PBIX is used for every lifecycle stage.
• Each stage consumes data from its matching database.
• Deployment pipelines are not required.
• Azure SQL is a cloud source, so gateway administration is generally avoided.
• Only the parameter value differs between published datasets, reducing maintenance.

• Import — Loads data into Power BI. It requires a refresh, so it may not reflect changes within two minutes unless refresh is configured appropriately.
• Live connection — Connects to an existing Power BI semantic model or Analysis Services model; it is not the normal choice for connecting directly to an Azure SQL database.

Question 3: AWS Storage Gateway File Gateway

• A: S3 bucket per user — S3 is object storage, not a traditional shared file system; mounting it requires extra tools and is less efficient.
• B: File Gateway — Provides a local file share using standard file protocols while storing files in Amazon S3. This preserves convenient local access and extends storage capacity.
• C: WorkSpaces and WorkDocs — Designed for virtual desktops and document collaboration, not large shared file storage.
• D: EC2 with EBS — EBS is attached to one EC2 instance and is not designed for direct multi-user file sharing.

• Compare each server’s drive specifications and performance data.
• Identify the drive that is faulty, slow, or mismatched.
• Replace it with a drive that matches the required interface, capacity, and performance characteristics.
• Avoid selecting a slower drive, because storage performance can bottleneck the entire server.
• In a redundant array, use a compatible replacement so rebuilding does not create unnecessary performance degradation.

• Hardware and infrastructure
• System software
• Networks and communications
• Technology platforms and services

• Business Architecture: Defines business strategy, organization, functions, and processes.
• Data Architecture: Defines the structure and management of enterprise data.
• Application Architecture: Describes application systems and how they interact to support business and data processing.

• B. Users accessing Salesforce from public Wi-Fi

• C. Users choosing the same password as their Facebook password

• A: 2FA does not protect an already-authenticated, unlocked session if someone accesses an unattended laptop.
• D: Weak password-reset questions are an account-recovery weakness. 2FA primarily strengthens login authentication, not necessarily the security-question reset process.

1. Define Power Platform DLP policies
2. Add custom prompt modifications
3. Conduct adversarial testing

1. DLP policies first

1. Prompt modifications second

1. Adversarial testing last

• Voice devices ? VLAN 10
• Data devices ? VLAN 20
• SVI for VLAN 10 ? 192.168.10.1
• SVI for VLAN 20 ? 192.168.20.1

• A: Describes a physical trunk interface, not an SVI.
• B: An SVI can provide management access, but that is not its primary definition here.
• D: SVI does not compensate for insufficient physical ports; it is a logical interface.

• A — IDS attack signatures: An IDS generally detects suspicious network activity but does not necessarily scan uploaded PDF files or prevent them from being accepted.
• C — Load balancer: Distributes traffic among servers; it does not inspect files for malware.
• D — WAF command-injection blocking: A WAF can help block web attacks such as command injection, SQL injection, and cross-site scripting, but this option does not specifically address malicious PDF uploads.

• A: Configure security groups — Customers define inbound and outbound rules for resources such as Amazon EC2 instances.
• B: Classify company assets — Customers decide how their data and assets should be classified and protected.

• C: Amazon S3 is a regional service; customers select a Region, not individual Availability Zones for buckets.
• D: AWS manages the infrastructure and patching for Amazon DynamoDB.
• E: AWS manages the infrastructure used by AWS Lambda; customers do not select EC2 instances for Lambda functions.

• Discovers sensitive data in Amazon S3 buckets
• Uses machine learning and pattern matching to identify data such as personally identifiable information (PII)
• Helps assess S3 security and privacy risks
• Generates findings for potentially sensitive or exposed data

• Amazon Detective: Investigates security findings and performs root-cause analysis.
• Amazon GuardDuty: Detects threats and suspicious activity across AWS accounts and workloads.
• AWS IAM Access Analyzer: Identifies resources that are accessible from outside their intended trust zone, such as publicly accessible S3 buckets.

• A laptop
• Software access
• A password reset
• A mobile phone

• They run behind the scenes — applies more to automation or workflows.
• They are optional — catalog items are fundamental to a request-based catalog.
• They provide options — variables and variable options collect the requester’s choices for an item; they are not the catalog item itself.

• Due Date
• Order Date
• Delivery Date

DAX 
Order Date = 'Due Date' 
Delivery Date = 'Due Date'

• Due Date[Date] ? Sales[Due Date]
• Order Date[Date] ? Sales[Order Date]
• Delivery Date[Date] ? Sales[Delivery Date]

• BCP (Business Continuity Plan): Ensures the organization can continue its broader business operations during and after a disruption. It is broader than the IT-focused recovery required here.
• Communication plan: Defines how information is shared with employees, the public, and other stakeholders; it does not restore systems.
• IRP (Incident Response Plan): Handles and contains security incidents, such as malware or unauthorized access. A tornado is a disaster, not primarily a cybersecurity incident.

• Digitally signing the software: Verifies authenticity and integrity. It does not hide how the software works.
• Limiting third-party libraries: May reduce dependencies and attack surface, but does not directly prevent reverse engineering.
• Using compile flags: Some compiler options can remove debugging information or optimize code, which may provide limited protection, but this is not the primary technique identified for preventing reverse engineering.

cmd 
powershell.exe -ExecutionPolicy Bypass -File C:\Scripts\Configure-VM.ps1

• GPO logon script: Runs only when a user logs on, so configuration may be delayed and is user-dependent.
• GPO startup script: Can work, but requires the VMs to be domain-joined and introduces GPO dependency. It is not specifically tied to Windows deployment.
• Place scripts in a VHD: Merely makes the files available; it does not execute them.

• Matching hashes: The software is unchanged.
• Different hashes: The software was modified or corrupted.

• Encryption: Protects confidentiality.
• Baselines: Define approved configurations or normal performance.
• Tokenization: Replaces sensitive data with tokens.

• View/inspect configuration: Possible.
• Modify the installed application or its S-Controls: Typically restricted in a test-drive org.

• IKE: Negotiates security parameters for IPsec VPNs; it does not identify switch ports.
• VLAN: A logical network segmentation method, not a discovery protocol.
• netstat: Displays local network connections and listening services, but cannot identify the physical switch or port.

• Input feature distributions differ from training data ? Analyze dataset drift metrics

• Model accuracy drops without code changes ? Analyze dataset drift metrics

• Endpoint latency increases under load ? Investigate scaling and infrastructure metrics