Free ADX261 Exam Braindumps (page: 8)

Page 8 of 50

Universal Containers has completed development and testing of its Service Cloud implementation and plans to migrate functionality from the sandbox environment to the production environment.
What should be used for migration functionality?

  1. Visual Studio Code and change sets
  2. Mass Transfer Records, change sets, and Visual Studio Code
  3. Visual Workflow, data loader, and Force.com IDE
  4. Data loader, change sets, and Force.com Excel Connector

Answer(s): A



A client's Support Call Center has seen an increase in call volume on a new product line. The agents are having problems resolving issues and have been escalating to Tier 2 for support.
Which action should be taken to reduce the call volumes and escalations?

  1. Create Knowledge Articles and publish internally and publicly.
  2. Configure IVR routing to bypass Tier 1 for the product line.
  3. Configure Omni-channel to assign cases directly to Tier 2.
  4. Create a dashboard to track and manage call volumes by type.

Answer(s): A



Universal Containers 'IT policy prevents third-party software from being installed on employee computers. However, the VP of Service has asked that cases be automatically created from customer emails.
What solution should a consultant recommend?

  1. Email-to-Case
  2. web-to-Case
  3. An AppExchange package
  4. On-Demand Email-to-Case

Answer(s): D



Field engineers often need to access current inventory levels of products the customer has purchased while at customer sites.
Which solution should a Consultant recommend to meet this requirement?

  1. Implement Field Service Lightning.
  2. Integrate with an enterprise resource planning system.
  3. Develop and publish a knowledge management system
  4. Configure Visual Flows on Salesforce mobile.

Answer(s): A



Page 8 of 50



Post your Comments and Discuss Salesforce ADX261 exam with other Community members:

LasNumber commented on November 14, 2024
This Are Very Useful Q's and A's. on exam some Questions wont come as they are but mostly will come as the are. Study to Know
Anonymous
upvote

Yeshwanth commented on November 14, 2024
Nice Questions and helpful for exam preparation.
Anonymous
upvote

Jenil Gandhi commented on November 14, 2024
Hi everyone could sone share the certification voucher for PD2.
INDIA
upvote

Nicole commented on November 13, 2024
I am working towards my exam. Finding these prep to be very useful
CANADA
upvote

Nicole commented on November 13, 2024
Very helpful
CANADA
upvote

Bianca commented on November 13, 2024
Consistent questions
Anonymous
upvote

Larry commented on November 13, 2024
Good content
Anonymous
upvote

Dipu commented on November 13, 2024
Great Source , i feel really good questions
Anonymous
upvote

Dipu commented on November 13, 2024
Nice questions
Anonymous
upvote

Nathaniel Okeke commented on November 13, 2024
nice way to practice for the exam
Anonymous
upvote

Ashwini commented on November 13, 2024
I would appreciate for resources you can provide
INDIA
upvote

Ganiyu Ogunlana commented on November 13, 2024
Great Insight into the exams
Anonymous
upvote

Vuyo commented on November 13, 2024
Very Helpful
Anonymous
upvote

Suleman khan commented on November 13, 2024
Huawei is my favourite I'm enjoying these questions
PAKISTAN
upvote

Pandiyan Venkatraman commented on November 13, 2024
good question
Anonymous
upvote

Eb'Oney commented on November 12, 2024
I think the answer here should be B. Split the Logged column by using at as the delimiter
UNITED STATES
upvote

Hadiza commented on November 12, 2024
useful for exam preparation
Anonymous
upvote

Hadiza commented on November 12, 2024
inspiring and educative
Anonymous
upvote

Hadiza commented on November 12, 2024
Highly resourceful
Anonymous
upvote

Naomie commented on November 12, 2024
Good material very helpful.
Anonymous
upvote

dodol commented on November 12, 2024
ok real exam
Anonymous
upvote

PA commented on November 11, 2024
This questions are valid in Canada. I passed the exam.
CANADA
upvote

JP commented on November 11, 2024
Très intéréssant pour valider son apprentissage
SWITZERLAND
upvote

JP commented on November 11, 2024
Good for exam preparation
SWITZERLAND
upvote

K.U commented on November 11, 2024
@Dane, Yes, questions are very similar to content of real exam. I managed to pass the test.
Anonymous
upvote

siva N commented on November 11, 2024
this absolutely make the test easy!!!
INDIA
upvote

Isadora Guimarães commented on November 10, 2024
Very good to study
UNITED STATES
upvote

Noah commented on November 10, 2024
Does this dump include the lab solution as well?
Anonymous
upvote

Cardo commented on November 10, 2024
Helpful explanations
Anonymous
upvote

Anonymous commented on November 10, 2024
Good ONE FOR mcd l2
INDIA
upvote

derar commented on November 10, 2024
The study material was very helpful
Anonymous
upvote

Kavya M T commented on November 09, 2024
Good questions
Anonymous
upvote

Ali commented on November 09, 2024
This dump helped me pass my exam. Relevant content.
Canada
upvote

Bahawan commented on November 09, 2024
This website provides these questions for free which is appreciated. A massing assistance to my preparation.
INDIA
upvote