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An enterprise customer is planning to implement Salesforce to support case management. Below is their current system landscape diagram.
Considering Salesforce capabilities, what should the integration architect evaluate when integrating Salesforce with the current system landscape?

  1. Integrate Salesforce with Order Management System, Data Warehouse and Case Management System.
  2. Integrate Salesforce with Order Management System, Email Management System and Case Management System.
  3. Integrate Salesforce with Email Management System, Order Management System and Case Management System.
  4. Integrate Salesforce with Data Warehouse, Order Management and Email Management System.

Answer(s): D



A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:
1. An Enterprise Resource Planning (ERP) solution that is responsible for Customer invoicing and order fulfillment.
2. A Marketing solution they use for email campaigns.
The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.
Which system should be the system of record for their customers and prospects?

  1. New Custom Database for customers and prospects.
  2. Marketing with all customer data from Salesforce and ERP.
  3. ERP with all prospect data from Marketing and Salesforce.
  4. Salesforce with relevant Marketing and ERP information.

Answer(s): D



Northern Trail Outfitters' (NTO) Salesforce org usually goes through 8,000 to 10,000 batches a day to sync data from external sources. NTO's integration architect has received requirements for a new custom object, FooBar__c, for which 90 million records will need to be loaded into the org. Once complete, 20GB (about 30 million records) needs to be extracted to an external auditing system.
What should the architect recommend using to meet these requirements in a day?

  1. Insert using Bulk API 2.0 and query using REST API.
  2. Insert and query using Bulk API 1.0.
  3. Insert using Bulk API 1.0 and query using REST API.
  4. Insert and query using Bulk API 2.0.

Answer(s): D



A customer imports data from an external system into Salesforce using Bulk API. These jobs have batch sizes of 2000 and are run in parallel mode. The batches fail frequently with the error “Max CPU time exceeded”. A smaller batch size will fix this error.
Which two options should be considered when using a smaller batch size? (Choose two.)

  1. Smaller batch size may exceed the concurrent API request limits.
  2. Smaller batch size can trigger “Too many concurrent batches” error.
  3. Smaller batch size may increase time required to execute bulk jobs.
  4. Smaller batch size may cause record-locking errors.

Answer(s): C,D






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