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  5. B2C-SOLUTION-ARCHITECT

Free B2C-SOLUTION-ARCHITECT Exam Braindumps (page: 5)

Page 5 of 16
PDF with 152 Questions

A global pharmaceutical company wants to roll-out online shopping for customers in multiple countries and needs a quick return on investment (ROI). The company is considering how to market products from prenatal vitamins to drug therapies that improve neonatal outcomes.

Each country has its own regulations around marketing and online sales. Some countries may not allow marketing to Individuals, but will allow marketing to healthcare providers and have different regulations for various channels and touchpoints. In some countries, they are allowed to use curated social content tor product ratings and discussions. In addition, branding Is uniquely defined In each country so the company would like to combine ecommerce with existing content management systems.

What strategy should a Solution Architect recommend to solve these needs?

  1. B2C Commerce, Marketing Cloud, and Experience Builder with multi-Currency and translation workbench.
  2. Headless BZC Commerce. LINK cartridges. SFRA-style development with Heroku and MuleSoft.
  3. Multi-org approach with Partner and Customer Communities, B2C Commerce, Heroku, and Mulesoft for SFKA-style development.
  4. Multi-org approach with Service Cloud, LINK cartridges and translation workbench, and Partner and Customer Communities.

Answer(s): D



A financial services company wants to implement Service Cloud and Marketing Cloud. A number of profile attributes required for personalization in Marketing Cloud were identified as personally identifiable information (PII) and are too sensitive to be stored in Salesforce.

Tokenized Sending was presented as a way to address these concerns.

Which two implications should a Solution Architect consider if Marketing Cloud Connect is to be used for cloud integration?

Choose 2 answers

  1. The synchronized data extensions will include the token and all PII attributes
  2. All emails will need to be sent through Marketing Cloud or Marketing Cloud Connect to avoid disruptions
  3. The standard email address field for contacts and leads needs to be populated with a token
  4. The token with all supporting attributes will need to be stored in Service Cloud

Answer(s): A,B



An organization wants to add Service Cloud to their existing Salesforce Org currently hosting Sales Cloud. They know that an integrated customer service experience is a key component of a successful long-term relationship with their customers. After doing some research they learned that the Service Cloud connector can help start their implementation and they are now ready to proceed.

Which two functionality considerations should they be aware of when introducing the B2C Commerce to Service Cloud Connector into an existing Salesforce Org?

Choose 2 answers

  1. In order to implement the Service Cloud Connector it is necessary to enable Person Accounts, a change which cannot be reverted once implemented.
  2. The Service Cloud Connector is distributed as a managed package that can be extended to meet client-specific needs but with core functionality that cannot be altered.
  3. The Service Cloud Connector natively supports accounts and contacts, households, and multi-brand customer models.
  4. The Service Cloud Connector provides a collection of Lightning and Visualforce components that display customer and order information within Service Cloud, which needs to be customized and deployed by a developer.

Answer(s): B



A company needs to have specific fields encrypted in the user interface on the contact record in Service Cloud as well as on some fields in data extensions that exist only in the Marketing Cloud. The merchant believes that Salesforce Shield Encryption is a suitable solution.

Which two considerations are relevant for the merchant when determining an appropriate solution?

Choose 2 answers

  1. With Shield, encrypted fields are not visible to the user, but there are no other feature impacts.
  2. With Shield, encrypted fields cannot be used to filter or sort in Process Builder and Flow Builder.
  3. Field-Level Encryption is also required on Marketing Cloud to encrypt the custom fields.
  4. Shield encryption can be done on any standard or custom field on all field types, but cannot be set to encrypt those fields in Marketing Cloud.

Answer(s): B,D



Page 5 of 16



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