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Free Certified Advanced Administrator Exam Braindumps (page: 3)

Page 2 of 63
PDF with 464 Questions

What can an administrator do to enable customers to submit service request? (Choose two.).

  1. Enter live chat agent on the company website
  2. Enable chatter answers
  3. Enable the service cloud console on the company website
  4. Enable case feed on the company website

Answer(s): A,B



A Manager needs a report created based on the following requirements: All accounts with opportunities Closed-Won. All accounts with Closed Cases. What can you do as a system administrator?

  1. Create a joined report
  2. Create a custom report type
  3. Use Bucket Field in Tabular Report
  4. Use Bucket field in Summary

Answer(s): A



JP Dela Cruz, a user with the" APAC Sales Representative" role, has been assigned the "US Sales Representative Role". Which sharing rules are recalculated?

  1. Criteria based sharing rules will be recalculated
  2. Ownership based rules will be recalculated
  3. No changes will be made
  4. Sales Team sharing rules will be recalculated.

Answer(s): B



What can James as a Delegated Administrator do? (Choose two.)

  1. Create a custom tab
  2. Manage custom objects
  3. Modify the OWD settings
  4. Create Custom Object
  5. Create New Profile
  6. Clone Existing Profile

Answer(s): A,B






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