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Free Certified Advanced Administrator Exam Braindumps (page: 4)

Page 4 of 63
PDF with 464 Questions

Support Records with a specific record type needs the access restricted to only a Support Manager and four support users. What can you do as a system administrator?

  1. Remove the record type access for all users except the 5 mentioned.
  2. Give the "View All Data" permission to the 5 mentioned users using permission sets.
  3. Create a new profile and assign the 5 users to the new profile.
  4. Create a criteria based sharing rule for the 5 users.

Answer(s): C



A lead needs to be assigned automatically to a rep, after 10 days and there is no action, the deal status should be set to Stalled after it has been approved by a Manager. Which automation processes can a system administrator use?

  1. Assignment rule
  2. Assignment rule, Approval Process, Workflow Rule
  3. Assignment Rule, Workflow Rule
  4. Assignment Rule, Auto-Response Rule, Workflow Rule

Answer(s): B



What is true about Salesforce Communities? (Choose two.)

  1. Ideas tab is used by community users to submit, like and promote Ideas
  2. Communities can be used by internal salesforce users only
  3. Reputation level is the same across all communities.

Answer(s): A,C



What can a system administrator do to simplify searching in Knowledge for users? (Choose three.)

  1. Create synonyms
  2. Create Data Categories
  3. Create Filters
  4. Prepopulate to Search tab of common fields from Case like Subject

Answer(s): A,B,D






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