QUESTION: 37

A Solution Architect is delivering a multi-cloud implementation to a client. A diagram is required to communicate the vision and strategy of the solution to the business executives and stakeholders at a high level without going into too much detailed technical information.
Which type of architecture diagram should the Solution Architect use?

Master Data Management (MDM) Diagram
Reference Architecture Diagram
Lightning Platform Architecture Diagram
Solution Architecture Diagram

Answer(s): B

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QUESTION: 38

Northern Trail Health has clients that have more than 10,000 employees. The company's Customer

Service team handles requests from its client's employees directly and tracks various rebate programs per employee. Private information should not be shared with the Sales team and they should only see contacts that are relevant to the sales process. Assuming that Sales and Service teams share certain contacts, in which two ways should a Solution Architect ensure optimal performance?
Choose 2 answers

Use profiles and/or permission sets to give View All access to Customer Service on the Contact object.
Set the Contact object to Public Read Only so that the sharing rules do not bog down performance for sharing.
Assign all contacts to Sales team members to ensure sharing is streamlined and hide private fields from them.
For each Account, assign Sales Contacts to the Sales team and all the rest to a Customer Service representative assigned to the Account.

Answer(s): C,D

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QUESTION: 39

A Solution Architect is working with a complex enterprise architecture that supports multiple business processes. Many previous transformation projects have struggled because of the interdependencies between the Salesforce production environment and other systems, as well as a lack of documentation.
In which two ways can a Solution Architect gain a better understanding of the current state of the Salesforce production environment?
Choose 2 answers

Speak to the business stakeholders to gather their suggestions for improvement.
Identify which system integrator did the previous implementation and ask them to document their work.
Examine the details of the current configuration to see how it is set up.
Work with the system administrator to identify who has the most knowledge of the current configuration.

Answer(s): B,C

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QUESTION: 40

Universal Containers (UC) is currently utilizing Salesforce Revenue Cloud, Service Cloud, and Field Service for its internal Sales teams, call center, and field service teams. The field service team has asked for new data visibility around Sales and Service data because customers in the field will often ask about sales orders that typically exist within Revenue Cloud.
What is an immediate consideration a Solution Architect should provide regarding giving this kind of data access?

Generate a new permission set that grants access to the Order object and assign it to the field service users.
Generate a new profile that grants access to the Order object and assign it to the field service users.
Provide the field service team with CPQ licenses to view Order data.
Provide the field service team with a Sales Cloud license to view Order data.

Answer(s): A

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QUESTION: 37

QUESTION: 38

QUESTION: 39

QUESTION: 40

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