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Salesforce Certified B2B Solution Architect Questions 51–55 (page: 12)

Updated On: 10-Feb-2026

Universal Containers (UC) is currently utilizing Sales Cloud and Revenue Cloud for its direct Sales team. UC would like to create an indirect Sales team with its vendors using Experience Cloud as the front end with the same kind of quoting functionality the direct Sales team uses within Revenue Cloud. However, UC wants to ensure that data from the internal direct Sales team is not visible to the external indirect Sales team in Experience Cloud.
What is the first configuration a Solution Architect should consider when implementing Experience Cloud in this scenario?

  1. Make internal organization-wide defaults Public Read Only to create external visibility.
  2. Enable External Sharing Model to create external organization-wide defaults.
  3. Start creating Sharing Sets for Experience Cloud users to access Sales Cloud.
  4. Add Indirect Sales Team to existing Direct Sales Team Role Hierarchy.

Answer(s): B



Universal Containers (UC) is undergoing a multi-year digital transformation across its Sales, Marketing, Fulfillment, and Accounting channels. Based on UC's initial success using MuleSoft's API- led approach as its integration strategy, UC chose Salesforce for its transformation. The Solution Architect assigned to the project has just begun pre-planning for the first phase with UC's Implementation team.
Which document should the Solution Architect ask for to get an overview of the customer's current infrastructure so they can begin the first phase of the digital transformation?

  1. A Salesforce ERD Document complete with field definitions
  2. A MuleSoft Application Document complete with integration patterns
  3. A Reference Architecture Diagram complete with system of record notation
  4. A future state roadmap detailing all of the implementation phases

Answer(s): B



Universal Containers is at the start of a digital transformation program. Members of the executive leadership team have provided a list of internal and external stakeholders who are dedicated to formulating the vision and desired business outcomes in a 2-day workshop. The executive leadership team has made the request to understand what the customer experience will look like out of this workshop.
What should a Solution Architect do to help formulate the high-level business vision and desired business outcomes?

  1. Facilitate a workshop with the executive leadership team, applying the journey mapping process to create a vision and align customer journey to business objectives.
  2. Facilitate a strategy session with the executive leadership team to better understand their individual business units' priorities to achieve the business objectives.
  3. Ask to follow the Customer Service team for a day to gain a better understanding of how they work and identify their pain points to formulate this vision.
  4. Facilitate a business process mapping workshop with the executive leadership team to better understand the potential process improvements.

Answer(s): D



Universal Containers (UC) delivers packaging solutions to its customers based on volume schedule, which is part of a contract that UC is closing. Customers place orders against these contracts, and the orders are maintained in an ERP system outside of Salesforce.

Employees of UC want to track invoicing payment status on a monthly basis so that they can identify early when customer orders fall short of the contractual target.
Which two solution components should a Solution Architect recommend to meet this requirement? Choose 2 answers

  1. Opportunities and Opportunity Products from Sales Cloud
  2. Product and Revenue Schedules from Sales Cloud
  3. Invoicing payment status sync between Salesforce Billing and ERP
  4. Orders and Order Products from Sales Cloud and a MuleSoft integration with the ERP

Answer(s): A,B



SharpField is a fast-growing company that provides SaaS for commercial service providers. SharpField has been acquiring other similar companies and plans to continue to do so for the near future. After a recent acquisition of a company that also has a Salesforce org, the CIO wants to know the correct path forward on deciding whether to integrate the acquired companies into SharpField's existing landscape.
What should a Solution Architect recommend to the CIO to ensure the correct org strategy for SharpField going forward?

  1. Recommend a single-org strategy and development of strict processes for all acquired companies to follow.
  2. Prioritize migrating the newly acquired company to SharpField's Salesforce org first, then perform an org strategy analysis to assess the Business, Technology, Governance, and Operations requirements for any future acquisitions.
  3. Prioritize completing an in-depth org strategy analysis, focused on the Business, Technology, Governance, and Operations requirements at SharpField.
  4. Recommend a multi-org strategy and development of required integration layers to move the required shared data between instances of any and all acquired Salesforce instances.

Answer(s): D



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