A start-up specializing in creating healthcare apps for both patients and family caregivers is looking for ideas to develop new features. The company plans on organizing a brainstorming session with staff members from various teams.What is a rule strategy designers should follow when facilitating a brainstorming session?
Answer(s): C
One of the rules of facilitating a brainstorming session is to encourage participants to build on proposed ideas, rather than criticize or dismiss them. This fosters a collaborative and creative environment where ideas can be improved and refined.
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer- certification-prep/facilitate-a-brainstorming-session
Poll results reveal consumers would like to be future-ready through more inclusive products and experiences.What should the strategy designer intentionally do to drive this outcome7
Answer(s): A
Designing with exclusion experts means involving people who have been historically excluded or marginalized by existing products or services in the design process. This helps drive more inclusive outcomes by ensuring that the solutions meet the needs and preferences of diverse audiences.
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy- designer-certification-prep/design-with-exclusion-experts
Cloud Kicks (CK) is working on enhanced functionality for an existing sates application.What should CK do to ensure the proposed design is compatible with the current data model7
Answer(s): B
A technical design critique is a method that helps ensure the proposed design is compatible with the current data model by inviting feedback from technical experts, such as developers or architects. It helps identify potential issues or gaps in the design and suggest improvements or alternatives.
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy- designer-certification-prep/run-a-technical-design-critique
Cloud Kicks wants to start providing coupons to its digital consumers. In addition to Marketing Cloud, which product should be recommended?
B2C Commerce is a Salesforce product that helps businesses create engaging and personalized online shopping experiences for their customers. It integrates with Marketing Cloud to enable coupon management, promotion tracking, and customer segmentation.
https://www.salesforce.com/products/commerce-cloud/b2c-commerce/
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