A newly formed design team at Cloud Kicks is concerned their work will suffer if they are not better aligned.Which tool should a strategy designer recommend for the team to begin alignment7
Answer(s): B
A team agreement is a tool that a strategy designer can recommend for the team to begin alignment. It is a document that defines the team's purpose, values, norms, roles, and expectations. It helps create a shared understanding and commitment among team members and foster a positive and productive team culture.
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer- certification-prep/create-a-team-agreement
Cloud Kicks (CK) is creating a high-priority loyalty program as part of a larger engagement strategy for the company. Several top leaders want to remain involved but don't have much time to invest. What should CK's strategy designer do to keep these leaders informed and invested, avoiding project disruption due to a lack of alignment?
The strategy designer should create a communication plan based on leaders' interest, influence, and level of support for the work, to keep them informed and invested, avoiding project disruption due to a lack of alignment. This helps tailor the communication frequency, format, and content to the needs and preferences of each leader, and ensure they are engaged and aligned throughout the project.
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy- designer-certification-prep/create-a-communication-plan
Cloud Kicks (CK) set a goal to improve the sustainability of its business in the coming year. A strategy designer on CK"s team knows the importance of pushing for environmental impact in their latest designs.What should they do to prepare to measure progress toward this goal?
Answer(s): A
The strategy designer should create a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product's lifecycle, to prepare to measure progress toward the goal of improving the sustainability of the business. This helps identify the environmental touchpoints and opportunities for improvement across the entire customer journey, not just during the use phase.
https://trailhead.salesforce.com/en/content/learn/modules/salesforce- strategy-designer-certification-prep/conduct-a-journey-mapping-session
Cloud Kicks asks to see a roadmap denoting how the design team will turn their product vision into reality.What should the team do when developing their roadmap?
The team should ensure stakeholders stay connected and aligned during roadmap development, when creating their roadmap to turn their product vision into reality. This helps avoid misalignment or confusion among stakeholders, and ensure that the roadmap reflects their feedback and expectations.
https://trailhead.salesforce.com/en/content/learn/modules/salesforce- strategy-designer-certification-prep/create-a-roadmap
A strategy designer leading a UX team needs to articulate their team's purpose and value to the rest of the company. The designer decides to create vision statements using a collaborative, research- backed process to increase team members' understanding and alignment of UX efforts.What should be the steps taken to achieve this goal?
Answer(s): C
The steps that should be taken to achieve the goal of creating vision statements using a collaborative, research-backed process are Gather, Envision, Plan. These steps involve gathering data and insights from research, envisioning possible future states based on insights, and planning how to communicate and execute the vision.
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer- certification-prep/create-vision-statements
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