Free Certified-Strategy-Designer Exam Braindumps (page: 8)

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A fitness company is starting a service that combines data from connected weights with virtual coaching. The company is about to start a new innovation sprint with the following challenge statement: "How might we empower people who are new to fitness to increase their strength?" Which metrics should be used to measure the success of the initiative7

  1. New user activations and connected weight sales
  2. Increase in user referrals and net promoter score (NPS) rating
  3. Increase in new user activity and connected weight utilization

Answer(s): C

Explanation:

The metrics that should be used to measure the success of the initiative are increase in new user activity and connected weight utilization. These metrics are aligned with the challenge statement of empowering people who are new to fitness to increase their strength, as they indicate engagement and retention of the target audience.


Reference:

https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer- certification-prep/measure-the-success-of-the-initiative



A newly formed design team at Cloud Kicks is concerned their work will suffer if they are not better aligned.
Which tool should a strategy designer recommend for the team to begin alignment7

  1. Brainstorm
  2. Team agreement
  3. Consequence Scanning workshop

Answer(s): B

Explanation:

A team agreement is a tool that a strategy designer can recommend for the team to begin alignment. It is a document that defines the team's purpose, values, norms, roles, and expectations. It helps create a shared understanding and commitment among team members and foster a positive and productive team culture.


Reference:

https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer- certification-prep/create-a-team-agreement



Cloud Kicks (CK) is creating a high-priority loyalty program as part of a larger engagement strategy for the company. Several top leaders want to remain involved but don't have much time to invest.
What should CK's strategy designer do to keep these leaders informed and invested, avoiding project disruption due to a lack of alignment?

  1. Create three moments that matter, where top leaders will be invited to provide feedback.
  2. Create a communication plan based on leaders' interest, influence, and level of support for the work.
  3. Create individual plans for working with top leaders based on their preferred cadence and type of involvement.

Answer(s): B

Explanation:

The strategy designer should create a communication plan based on leaders' interest, influence, and level of support for the work, to keep them informed and invested, avoiding project disruption due to a lack of alignment. This helps tailor the communication frequency, format, and content to the needs and preferences of each leader, and ensure they are engaged and aligned throughout the project.


Reference:

https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy- designer-certification-prep/create-a-communication-plan



Cloud Kicks (CK) set a goal to improve the sustainability of its business in the coming year. A strategy designer on CK"s team knows the importance of pushing for environmental impact in their latest designs.
What should they do to prepare to measure progress toward this goal?

  1. Create a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product's lifecycle.
  2. Schedule a workshop with key product stakeholders to brainstorm "how might this new product be more sustainable
  3. Only interview customers who value environmentalism to uncover needs from CK's desired customer base of ethical consumers.

Answer(s): A

Explanation:

The strategy designer should create a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product's lifecycle, to prepare to measure progress toward the goal of improving the sustainability of the business. This helps identify the environmental touchpoints and opportunities for improvement across the entire customer journey, not just during the use phase.


Reference:

https://trailhead.salesforce.com/en/content/learn/modules/salesforce- strategy-designer-certification-prep/conduct-a-journey-mapping-session






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