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Salesforce CRT-211 Exam
Certification Preparation for Advanced Administrator (Page 11 )

Updated On: 7-Feb-2026
Page 11 of 62
PDF with 304 Questions

Universal Containers would like applicants to apply for multiple positions, tracking how many applicants have applied and how many positions each individual applicant has applied for. To do this, the administrator will create a Job Application junction object between Applicant and Position objects. Why will this action meet the requirement ?

  1. A lookup relationship on the Applicant object with Position as the master provides rollup summary fields without code.
  2. The junction object allows the administrator to add a workflow rule to update fields on the Position and Applicant objects.
  3. The junction object allows a many-to-many relationship and also roll-up summary fields on the parent objects.
  4. The Job Application object as a master to Positions and Applicant objects will allow rollup summary fields on the Positions and Applicant objects.

Answer(s): C



To set up entitlement management, including milestones, entitlement processes, and entitlement templates which two permissions need to be enabled?Choose 2 answers

  1. Customize Entitlements
  2. Customize Application
  3. Manage Entitlements
  4. Manage Milestones

Answer(s): B,C



The Marketing Manager has requested that a field be added to each account that displays the number of contacts associated with that account. The manager wants to use this field as part of an email marketing segmentation strategy. How can this requirement be met?

  1. Create a custom field on the account. Use a workflow rule to update the field when contacts are added or deleted.
  2. Create a custom field on the account. Use an Apex trigger to update the field when contacts are added or deleted.
  3. Create a custom formula field on the account using the count() function to count the number of related contacts.
  4. Create a roll-up summary field that counts the number of contacts and displays that count on the account.

Answer(s): B



Universal Containers has a process to allow an employee to submit a vacation request and route it to the employee's manager for approval. An employee attempted to submit a request but it could not be submitted. How could the administrator troubleshoot this?

  1. Ensure the user record has an assigned active manager.
  2. Use workflow to email the administrator if the process fails.
  3. Review the system log to determine the root cause.
  4. Ensure the approval step has an associated action

Answer(s): A



Universal Containers categorizes its accounts with one of two status values - Prospect or Customer. The administrator wants to automatically change the value from Prospect to Customer when an opportunity is won. Which two actions should the administrator take to accomplish this? Choose 2 answers

  1. Use Visualforce to update the Account Status field.
  2. Create an account workflow rule that updates the Account Status field.
  3. Create an opportunity workflow rule that updates the Account Status field.
  4. Use an Apex trigger to update the Account Status field.

Answer(s): C,D






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