Free CRT-211 Exam Braindumps
Certification Preparation for Advanced Administrator Questions 116–120 (page: 25)

Updated On: 10-Feb-2026

What is an Article Type?

  1. An Article Type defines the structure and format of an article
  2. An Article Type defines the access and security of an article
  3. An Article Type defines which channel can access the article and Internal & Partner & Customer etc.
  4. Each Article created will have a corresponding Article Type that controls its content

Answer(s): A



What are the three types of visibility with Data Categories?

  1. All Categories
  2. None
  3. Custom
  4. Internal
  5. External

Answer(s): A,B,C



Which text formula is correct to assign a value based on a custom lead field?

  1. CASE( Lead_Score__c 10, "Cold", 20, "Warm", 30, Hot, "Null")
  2. CASE( Lead_Score__c , "10", Cold, "20", Warm, " 30", Hot, Null)
  3. CASE( Lead_Score__c , 10, Cold, 20, Warm, 30, Hot)
  4. CASE( Lead_Score__c , 10, "Cold", 20, "Warm", 30, Hot)

Answer(s): A



Roll-up Summary Fields work with Opportunity Line Items to Opportunities?

  1. True
  2. False

Answer(s): A



A Sales Manager does not have edit access on accounts. However a user below them in the role hierarchy does have edit access. Do they inherit this access?

  1. True
  2. False

Answer(s): B



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