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Free Data-Architect Exam Braindumps (page: 12)

Page 11 of 65
PDF with 257 Questions

To avoid creating duplicate Contacts, a customer frequently uses Data Loader to upsert Contact records into Salesforce.
What common error should the data architect be aware of when using upsert?

  1. Errors with duplicate external Id values within the same CSV file.
  2. Errors with records being updated and inserted in the same CSV file.
  3. Errors when a duplicate Contact name is found cause upsert to fail.
  4. Errors with using the wrong external Id will cause the load to fail.

Answer(s): A



Universal Containers has deployed Salesforce for case management The company is having difficulty understanding what percentage of cases are resolved from the initial call to their support organization.
What first step is recommended to implement a reporting solution to measure the support reps case closure rates?

  1. Enable field history tracking on the Case object.
  2. Create a report on Case analytic snapshots.
  3. Install AppExchange packages for available reports.
  4. Create Contact and Opportunity Reports and Dashboards.

Answer(s): A



The head of sales at Get Cloudy Consulting wants to understand key relevant performance figures and help managers take corrective actions where appropriate.

What is one reporting option Get Cloudy Consulting should consider?

  1. Case SLA performance report
  2. Sales KPI Dashboard
  3. Opportunity analytic snapshot
  4. Lead conversion rate report

Answer(s): B



In their legacy system. Universal Containers has a monthly accounts receivable report that compiles data from Accounts, Contacts, Opportunities, Orders. and Order Line Items.
What difficulty will an architect run into when implementing this in Salesforce?

  1. Salesforce allows up to four objects in a single report type.
  2. Salesforce does not support Orders or Order Line Items.
  3. A report cannot contain data from Accounts and Contacts.
  4. Custom report types cannot contain Opportunity data.

Answer(s): A






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