QUESTION: 85

At Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases for IT and HR requests. Other users provide customer support with case records. How can an App Builder enable different users to see different fields, based on the case type?

Create different case record types for IT, HR and Customer Support. Assign different page layouts to each record type by profile.
Create different case field sets for IT, HR and Customer Support. Assign different field sets by profile.
Create different case record types for IT, HR and Customer Support. Assign different page layouts to each record type by role.
Create different case field sets for IT, HR and Customer Support. Assign different field sets by role.

Answer(s): A

Reveal Solution Next Question

QUESTION: 86

User at Universal Containers needs to be able to quickly create a contact record from the Account record's Chatter feed. How should the App Builder enable the functionality?

By creating a custom "Create a Record" Action on the Account.
By creating a custom "Detail Page" Button on the Account.
By creating a custom "Detail Page" Button on the Contract.
By creating a custom "Create a Record" Action on the Contract

Answer(s): A

Reveal Solution Next Question

QUESTION: 87

Which statement is true about an external id field? Choose 2 answers

The field must be unique since duplicates are not allowed within salesforce
The field can be unique based on case-sensitive or case-insensitive values.
The field must contain at least one number and at least one letter
The field contains unique records identifiers from a system outside of salesforce

Answer(s): A,D

Reveal Solution Next Question

QUESTION: 88

Universal containers wants to provide a different view for its users when they access an Account record in Salesforce1 instead of the standard web version. How can this be accomplished? Choose 2 answers

By adding a mobile layout and assigning it to a profile.
By adding quick actions in the publisher section.
By adding actions in the Salesforce1 action bar section.
By adding Visualforce page to the mobile cards section

Answer(s): A,D

Reveal Solution Next Question

Free DEX-403 Exam Braindumps (page: 22)

QUESTION: 85

QUESTION: 86

QUESTION: 87

QUESTION: 88