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Salesforce EDUCATION-CLOUD-CONSULTANT Exam Questions
Salesforce Certified Education Cloud Consultant (Page 6 )

Updated On: 24-Feb-2026
Page 6 of 45
PDF with 219 Questions

A large university integrates over one million student Consult records from its Student Information System (SIS) ................... The university has adopted the Education Data Architecture (EDA) Administrative account ................................................ Records in Salesforce is Integration User.
What should the consultant discuss with the university?

  1. API call limits
  2. Ownership data skew
  3. Account data skew
  4. OAuth token limits

Answer(s): B

Explanation:

Ownership data skew is what the consultant should discuss with the university, because it is a potential performance issue that can occur when a large number of records are owned by a single user. In this case, the Integration User owns over one million Contact records, which can cause slow or failed queries, reports, or list views. The consultant should advise the university to distribute the ownership of the records among multiple users or queues to avoid ownership data skew. API call limits, account data skew, and OAuth token limits are not relevant to this scenario.


Reference:

https://help.salesforce.com/s/articleView?id=sf.data_skew_ownership.htm&type=5

https://developer.salesforce.com/blogs/engineering/2012/04/avoid-account-data-skew-for-peak- performance.html



How should a consultant prepare for a successful Education Cloud discovery session with an institution?

  1. Create an Education Cloud storyboard.
  2. List the current challenges in education.
  3. Build the institution's technology roadmap.
  4. Review the institution's strategic plan.

Answer(s): D

Explanation:

The consultant should review the institution's strategic plan to prepare for a successful Education Cloud discovery session. The strategic plan is a document that outlines the institution's vision, mission, goals, and priorities for the future. By reviewing the strategic plan, the consultant can understand the institution's context, challenges, opportunities, and expectations. The consultant can also align the discovery session agenda and questions with the strategic plan. Creating an Education Cloud storyboard, listing the current challenges in education, and building the institution's technology roadmap are not tasks that the consultant should do to prepare for a discovery session.


Reference:

https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education- cloud-basics-discovery https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_Discovery_Guide.pdf



The Advancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality.
Which solution should the consultant recommend?

  1. App on the AppExchange
  2. Elevate and Giving Pages
  3. Gift Entry Manager
  4. Event Monitoring

Answer(s): A

Explanation:

An app on the AppExchange is a solution that the consultant can recommend to extend the Salesforce environment to support event management functionality. The AppExchange is a marketplace where customers can find apps that provide additional features and solutions for Salesforce. There are many apps on the AppExchange that offer event management capabilities, such as registration pages, ticketing, and agenda-building. The consultant can help the Advancement department choose an app that meets their needs and budget. Elevate and Giving Pages, Gift Entry Manager, and Event Monitoring are not solutions that can provide event management functionality.


Reference:

https://appexchange.salesforce.com/appxStore?type=App&keyword=event%20management https://www.salesforce.org/blog/event-management-apps-for-nonprofits-and-higher-ed/



A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.
How should the consultant prepare for implementation?

  1. Choose a middleware tool to integrate ED
  2. Build applicable API customizations.
  3. Export all existing Salesforce data.
  4. Map Salesforce custom objects to EDA objects.

Answer(s): D

Explanation:

The consultant should map Salesforce custom objects to EDA objects to prepare for installing EDA into an existing Salesforce org. This means identifying which custom objects in the existing org have similar or equivalent functionality as EDA objects, and mapping their fields and relationships accordingly. This will help the consultant determine which custom objects can be replaced by EDA objects, which custom objects need to be integrated with EDA objects, and which custom objects need to be retained as they are. Choosing a middleware tool to integrate EDA, building applicable API customizations, and exporting all existing Salesforce data are not tasks that the consultant should do to prepare for installing EDA.


Reference:

https://powerofus.force.com/s/article/EDA-Migrate https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_Migration_Guide.pdf



The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration.
What should the consultant discuss first with the school?

  1. Leadership sponsorship
  2. Business objectives
  3. Metric identification
  4. Capacity to administer

Answer(s): D

Explanation:

The consultant should discuss the capacity to administer with the school first, because this is a critical factor for a successful implementation and adoption of Salesforce. The capacity to administer means having the resources, skills, and processes to manage and maintain the Salesforce system on an ongoing basis. The consultant should assess whether the school has a dedicated Salesforce administrator or team, or whether they need to hire or train one. The consultant should also advise the school on the best practices and tools for administering Salesforce. Leadership sponsorship, business objectives, and metric identification are important factors for a successful implementation, but they are already given in the scenario, so they do not need to be discussed first by the consultant.


Reference:

https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education- cloud-basics-key-stakeholders https://trailhead.salesforce.com/en/content/learn/modules/admin_intro






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