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Salesforce EDUCATION-CLOUD-CONSULTANT Exam Questions
Salesforce Certified Education Cloud Consultant (Page 7 )

Updated On: 24-Feb-2026
Page 7 of 45
PDF with 219 Questions

Recruiters at an institution are evaluating tools to enhance their email. They want to see when a student has opened an email or clicked on a link. Recruiters also want to insert time slots directly from their calendar into an email and allow students to choose the meeting time.
Which solution should the consultant recommend?

  1. Gmail Integration
  2. Custom automation
  3. Einstein Activity Capture
  4. Salesforce Inbox

Answer(s): D

Explanation:

Salesforce Inbox is a solution that the consultant can recommend to enhance the email functionality for recruiters. Salesforce Inbox allows recruiters to see when a student has opened an email or clicked on a link, using email tracking features. Salesforce Inbox also allows recruiters to insert time slots directly from their calendar into an email and allow students to choose the meeting time, using meeting scheduling features. Gmail Integration, custom automation, and Einstein Activity Capture are not solutions that can provide the email functionality that recruiters want.


Reference:

https://www.salesforce.com/products/sales-cloud/features/salesforce-inbox/ https://help.salesforce.com/s/articleView?id=sf.inbox_overview.htm&type=5



Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.
Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?

  1. Email address
  2. Student number
  3. Company name
  4. Company phone

Answer(s): B

Explanation:

The student number is the external ID that the consultant should recommend to match spreadsheet information with the Salesforce Contact record. The external ID is a field that uniquely identifies a record and can be used to match records from different data sources. The student number is a unique identifier for each student that can be used to match the spreadsheet information with the Contact record in Salesforce. The email address, company name, and company phone are not unique identifiers for each student and cannot be used as external IDs.


Reference:

https://help.salesforce.com/s/articleView?id=sf.data_loader_match_record.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_externalid.htm&type=5



The director of finance needs a solution that aligns pledges and donations captured in Salesforce with Gift Entry Manager (GEM) with the institution's finance system.
Which solution should the consultant recommend to meet the requirement?

  1. Use the Bulk API.
  2. Use Salesforce Connect.
  3. Install Accounting Subledger.
  4. Install Outbound Fund Module.

Answer(s): C

Explanation:

Accounting Subledger is a solution that the consultant can recommend to align pledges and donations captured in Salesforce with GEM with the institution's finance system. Accounting Subledger allows the institution to create accounting-ready data from Salesforce and export it to their finance system. Accounting Subledger also provides reports and dashboards that show the reconciliation status and discrepancies between Salesforce and the finance system. Using the Bulk API, using Salesforce Connect, and installing Outbound Fund Module are not solutions that can align pledges and donations captured in Salesforce with GEM with the institution's finance system.


Reference:

https://www.salesforce.org/nonprofit/accounting-subledger/ https://www.salesforce.org/wp-content/uploads/2020/08/Accounting-Subledger-Data-Sheet.pdf



The Dean of the Business school has a dashboard that displays the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors. Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?

  1. Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.
  2. Set View Dashboard As to the Dean and share it with program directors.
  3. Add a dashboard filter to the Dean's dashboard and save it to All Folders.
  4. Set View Dashboard As to the dashboard viewer and share it with program directors.

Answer(s): D

Explanation:

The consultant can meet the business requirement by setting View Dashboard As to the dashboard viewer and sharing it with program directors. This will allow the program directors to see the same reports as the Dean, but filtered by their own program, based on the sharing settings. Checking the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard, setting View Dashboard As to the Dean and sharing it with program directors, and adding a dashboard filter to the Dean's dashboard and saving it to All Folders are not options that can meet the business requirement.


Reference:

https://help.salesforce.com/s/articleView?id=sf.dashboards_running_user.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.dashboards_dynamic_filters.htm&type=5



Career Services uses a separate event management system for its employment events' attendance and registration, and Marketing
Cloud to promote the event. It wants to integrate student data in Salesforce to identify engaged prospects by matching them with event attendance, career interest, and credit completion toward an academic major.
Which integration direction should the consultant recommend?

  1. Two-way integration between the event system and Marketing Cloud
  2. One-way integration between Marketing Cloud and the event system
  3. Two-way integration between the event system and Salesforce

Answer(s): C

Explanation:

The integration direction that the consultant should recommend for Career Services is C. Two-way integration between the event system and Salesforce1. This is because a two-way integration can allow for bi-directional data exchange and synchronization between the event system and Salesforce, which can enable Career Services to match student data in Salesforce with event attendance, career interest, and credit completion toward an academic major. A two-way integration can also help Career Services to segment and target students based on their engagement and preferences, and to measure the effectiveness and impact of their events and campaigns2.


Reference:

https://help.salesforce.com/s/articleView?id=sf.mc_co_marketing_cloud_connect.htm&type=5 https://trailhead.salesforce.com/en/content/learn/modules/marketing-cloud-connect






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