CompTIA
Checkpoint
ISC
HP
Dell
EC-Council
EXIN
Fortinet
ITIL®
Juniper
PMI
Microsoft
VMware
Avaya
Google
Salesforce
Amazon
Palo Alto Networks
Certiport
ISC2
All Vendors
  2. Home
  3. Exams
  4. Salesforce
  5. Energy-and-Utilities-Cloud

Free Energy-and-Utilities-Cloud Exam Braindumps (page: 7)

Page 6 of 20
PDF with 75 Questions

What tool should be used to migrate configurations from sandbox to production when a customer has completed configuring OmniStudio components?

  1. Salesforce Export Wizard
  2. OmniStudio DataPacks
  3. IDX Workbench
  4. DataLoader.io

Answer(s): B

Explanation:

When migrating configurations, especially those related to OmniStudio components from a sandbox to production environment in Salesforce, OmniStudio DataPacks are the recommended tool. OmniStudio DataPacks, part of the Salesforce DevOps toolkit, allow for the bundling and deployment of complex configurations and metadata associated with OmniStudio components. This tool is specifically designed to handle the intricate dependencies and settings of OmniStudio components, ensuring a seamless and error-free migration process. Reference = Salesforce documentation on OmniStudio deployment and migration strategies emphasizes the use of OmniStudio DataPacks for effective configuration migrations. This is outlined in the Salesforce OmniStudio Developer Guide, which provides detailed instructions on using DataPacks for deploying OmniStudio solutions:
https://developer.salesforce.com/docs/atlas.en-us.omnistudio.meta/omnistudio/



A call center agent uses the Energy and Utilities Contact Center Console to schedule a field technician appointment for a customer.
What license is needed to complete this customer requirement?

  1. Salesforce Field Service license
  2. Salesforce Contact Center license
  3. Energy and Utilities Base Service license
  4. Salesforce Service Console license

Answer(s): C

Explanation:

To schedule a field technician appointment using the Energy and Utilities Contact Center Console, the call center agent requires the Energy and Utilities Base Service license. This specific license grants access to the functionalities and features within the Energy and Utilities Cloud, including the ability to schedule appointments and manage field service operations directly from the Contact Center Console. It's tailored to meet the unique requirements of energy and utility companies, providing the necessary tools to support customer service and field service coordination. Reference = The Salesforce Energy and Utilities Cloud documentation details the licensing requirements for using the platform, including the need for the Energy and Utilities Base Service license for call center agents performing tasks such as scheduling field technician appointments:
https://www.salesforce.com/products/industries/energy-and-utilities/overview/



A customer is ready to install the managed package for Energy and Utilities Cloud.
Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?

  1. Product Scheduling
  2. Revenue Scheduling
  3. Quantity Scheduling
  4. Inventory Scheduling

Answer(s): A,C

Explanation:

Prior to installing the managed package for Energy and Utilities Cloud, two critical Product Schedules settings must be enabled for all products to ensure a successful installation: Product Scheduling and Quantity Scheduling. These settings are prerequisite steps that enable the system to handle and manage the scheduling of products over time, crucial for the energy and utilities sector where products and services often have associated schedules for delivery, usage, and billing. Ensuring these settings are enabled allows for the seamless integration and functionality of the Energy and Utilities Cloud package with the existing Salesforce environment. Reference = Salesforce's setup and installation guides for Energy and Utilities Cloud specifically mention the requirement to enable Product Scheduling and Quantity Scheduling as part of the preparation steps before package installation. This information can be found in the Salesforce Help documentation related to product schedules: https://help.salesforce.com/articleView?id=products_schedules_overview.htm&type=5



Having completed discovery and solution design, and as the project team moves into the implementation phase, what should be the first step in the build process?

  1. Start evaluating products and offerings from as many third-party suppliers as possible.
  2. Immediately start building the solution in their favorite technology.
  3. install Salesforce Service Cloud and start building custom objects and APEX classes.
  4. Select the Energy and Utilities Cloud applications that best meet the company's needs

Answer(s): D

Explanation:

As the project team transitions from the discovery and solution design phase to implementation, the first step in the build process should be selecting the Energy and Utilities Cloud applications that best align with the company's specific needs. This step ensures that the foundation of the project is based on applications that directly address the identified business requirements and goals, enabling a more targeted and effective implementation strategy. Starting with a clear selection of the appropriate Energy and Utilities Cloud applications allows for focused development efforts and maximizes the efficiency of the project team. Reference = Salesforce Energy and Utilities Cloud documentation outlines the importance of selecting the right applications as a critical initial step in the implementation process. This approach is supported by best practices in project management and implementation strategies for Salesforce solutions:
https://www.salesforce.com/products/industries/energy-and-utilities/overview/






Post your Comments and Discuss Salesforce Energy-and-Utilities-Cloud exam with other Community members:

Energy-and-Utilities-Cloud Exam Discussions & Posts