Free SALESFORCE-CERTIFIED-ADMINISTRATOR Exam Braindumps (page: 17)

Page 17 of 62

DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.
Which two solutions should an administrator use to meet this request? Choose 2 answers

  1. Web-to-Case
  2. Case Escalation
  3. Case Queues
  4. Email-to-Case

Answer(s): A,D



An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing.
What should the administrator do to meet the deadline without increasing the budget?

  1. Train someone on the sales and marketing teams to build dashboards.
  2. Check the AppExchange for prebuilt Solution that can be easily customized.
  3. Hire a Consultant to build the custom dashboards.
  4. Build the dashboards manually to meet the deadline.

Answer(s): B



Dreamhouse realty wants to offer a form on its experience cloud site where inspectors will submit findings from a property inspection.
Which feature should an administrator place on the page to fulfill this requirement?

  1. Related List
  2. Autolaunched Flow
  3. Record Detail
  4. Screen Flow

Answer(s): A



The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get transferred to the appropriate service representative within 5 hours. VIP Customers have access to support 24 hours a day.
How should this be configured?

  1. Assignment Rules.
  2. Business Hours.
  3. Case Queues
  4. Escalation Rules

Answer(s): A



Page 17 of 62



Post your Comments and Discuss Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR exam with other Community members:

Raj commented on October 20, 2024
Great article! I especially appreciated the way you broke down the questions
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Jim commented on October 20, 2024
Some of the questions are tought. Need to practice more..
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Jim commented on October 20, 2024
Good site for Salesforce certification
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Tom commented on October 20, 2024
This is a very good resource
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Lee commented on October 17, 2024
This is a very good resource. I'm glad this is provided for free for everyone to pass their exam. I'm sure everyone knows how difficult these exams are.
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Meraj commented on October 12, 2024
The exam is super duper hard. You use these exam dumps to only pass. If you don't have the questions it is not easy to pass.
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Tom commented on August 28, 2024
Good Information
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