Free SALESFORCE-CERTIFIED-ADMINISTRATOR Exam Braindumps (page: 20)

Page 20 of 62

Ursa Major Solar uses two different page layouts for Account records. One page layout reflects the fields related to customer accounts and another page layout includes fields for partner accounts. The administrator has assigned the customer account page layout to sales and support users and the partner account layout to the partner management team.
What should the administrator configure to meet this requirement?

  1. Use a public group and a criteria-based sharing rule to share customer accounts with the partner team.
  2. Add members of the partner management team to the default Account team for the customer accounts.
  3. Grant create, read, edit and delete access to customer accounts on the partner team profile.
  4. Create one record type for customer accounts and one record type for partner accounts.

Answer(s): D



User at Cloud Kicks want to see information more useful for their role on the Case page. How should an administrator make the pages more dynamic and easier to use?

  1. Add Component visibility filters to the Components.
  2. Remove fields from the record details component.
  3. Delete the extra component from the page.
  4. Include more tab components with filters.

Answer(s): A



Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager. which feature should an administrator configure to meet this requirement?

  1. Case Scheduled Reports.
  2. Case Dashboard Refreshes.
  3. Case Escalation Rules.
  4. Case Assignment Rules.

Answer(s): C



Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen flow collect name, email and shoe preference.
which two things should the administrator do to display the screen flow? Choose 2 answers

  1. Create a tab and add the screen flow to the page.
  2. use a flow element and add the screen flow to the record page.
  3. Add the flow in the utility bar of the console
  4. install an app from the AppExchange

Answer(s): A,B



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Post your Comments and Discuss Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR exam with other Community members:

Raj commented on October 20, 2024
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Jim commented on October 20, 2024
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Jim commented on October 20, 2024
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Tom commented on August 28, 2024
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